Celine Adamo

As a Front-End Web Developer, I designed and developed modern, high-performance web interfaces focused on user experience. I was involved in the entire interface lifecycle: from UI/UX design to integration and production optimization.

I collaborated closely with design, product, and back-end teams to transform mockups into interactive, fluid, and accessible applications, ensuring the project's visual and technical consistency.

• Integration of mockups (Figma, Adobe XD...) into responsive interfaces

• Development of dynamic web applications (HTML, CSS, JavaScript / modern frameworks like React, Vue...)

• Optimization of performance and loading times

• Implementation of best practices (accessibility, SEO, clean code)

• Participation in technical choices and front-end architecture

• Testing, debugging, and continuous improvement

• Languages: HTML5, CSS3 (Sass), JavaScript (ES6+)

• Frameworks / Libraries: React, Vue.js (depending on projects)

• Tools: Git, Webpack / Vite, REST API

• Methodologies: Agile (Scrum / Kanban)

I created engaging, intuitive, and high-performance user experiences while ensuring code quality, maintainability, and scalability.

As a HelpDesk Agent, I provided technical and functional support to users on internal software tools related to business travel management. I acted as the first point of contact to diagnose, resolve, and track incidents, ensuring a smooth and efficient user experience.

Serving as the interface between users and technical teams, I contributed to maintaining service continuity and improving tool performance.

• Handling user requests (tickets, calls, emails)

• Diagnosing software incidents and identifying causes

• Resolving level 1 / 2 issues (access, bugs, configuration)

• Escalating to technical teams when necessary

• Tracking tickets and communicating with users

• Writing procedures and documentation

• Training and supporting users on the tools

• Ticketing tools (ServiceNow, Jira...)

• Business software support (booking, travel management)

• Windows environments / office tools

• Network and systems knowledge

• Customer communication & priority management

I provided responsive, reliable, and educational support, facilitating tool usage while contributing to user satisfaction and productivity.

As a Graphic Designer, I created and produced visual communication materials to enhance institutional actions and facilitate information dissemination to the public.

I worked closely with communication teams to translate often complex content into clear, accessible, and aesthetic visuals, while respecting the graphic identity and institutional codes.

• Creation of print and digital materials (posters, brochures, web visuals, social media)

• Layout of institutional documents

• Adaptation of graphic charters and adherence to visual identity

• Design of infographics to simplify content

• Collaboration with communication and editorial teams

• Adaptation of content according to media and audiences

• Tools: Adobe Creative Suite (Photoshop, Illustrator, InDesign)

• Mastery of typography, colors, and composition

• Sense of information hierarchy

• Knowledge of print and web constraints

• Rigor and respect for deadlines

Objective

I contributed to producing clear, consistent, and impactful visual materials for institutional communication.