You're seeing this page as if you were . The main menu is still yours, though. Exit from immersion
Célie MaquichonCM

Célie Maquichon

Customer service secretariat

€160/day
Rillieux-la-Pape, FR
0-2 years

Average response time: 1 hour

Freelancer profile translated to English.
Back to original language

About Célie

Freelance customer service secretary, specializing in remote customer support (email, phone, and chat).

Organized, reliable, and conscientious, I ensure customer requests are processed in compliance with procedures and deadlines.
I am comfortable with customer support tools (Zendesk, Freshdesk, Intercom – quick to learn) and adapt easily to companies' existing processes.

Available for regular remote work hours.
  • French

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • Onepilot
    Agents
    TELECOMMUNICATIONS
    April 2026 - Today (2 months)
    Customer service management via email and phone using a ticketing tool.
    Updating files and transferring to the relevant departments
    Active listening Ticket management Telecommunications
  • De Particulier à Particulier
    Childminder
    EDUCATION AND E-LEARNING
    January 2022 - August 2024 (2 years and 7 months)
    Organizing my days according to my contracts, the job of a childminder requires patience and kindness
    Active listening and kindness Organization
  • GARDE D'ENFANT A DOMICILE
    Home childcare
    HEALTH AND WELLNESS
    July 2012 - July 2017 (5 years)
    Childcare from 6 months to 7 years old, full-time or after-school.
    Meals, activities, evening bath, accompaniment to extracurricular activities, homework
    Patience Kindness Sense of listening

Recommendations

Be the first to recommend Célie

Help this freelancer shine by sharing your experience working together.

These freelancer profiles also match your criteria

AgathaA

Agatha Frydrych

Backend Java Software Engineer

4.7

(3)

2

BaptisteB

Baptiste Duhen

Fullstack developer

4.6

(4)

5

AmedA

Amed Hamou

Senior Lead Developer

4

(2)

7

AudreyA

Audrey Champion

Web developer

4.3

(3)

4

Education

  • CAP AEPE - module 1&2
    Sanitary BEP
    2024
    CAP AEPE - module 1&2

Skill set

Categories

  • Other