CJFreelancer profile translated to English.
Back to original languageAbout Célia
French
Native or bilingual
English
Fluent
Can work on-site
Genève (up to 50km)
Experience
- Magellan ConsultingDIGITAL TRANSFORMATION CONSULTANTNovember 2022 - December 2024 (2 years and 1 month)Change Management Mission - DigitalWorkplace
- Piloting cross-functional employee support for IT (Microsoft 365, Copilot, meeting rooms, workstations, AI integration, cybersecurity, MFA...)
- Scoping and defining the support strategy for the digital aspect of a Campus redevelopment project, respecting the schedule, budget, and consistency with the rest of the IS
- Participating in the analysis of business processes, identifying new digital solutions to implement
- Building user journeys in collaboration with technical teams (specifications, testing, deployment plans...)
- Cross-functional collaboration with IT, HR, and business departments
- Developing communication plans and content, carrying out associated support actions (training, events, community management, webinars, etc.)
Participation in the firm's internal life - Digital team- Developing a change management offering dedicated to SmartBuilding
- Participating in responding to calls for tender
- AMUNDI AMCommunication, Design, and Support OfficerOctober 2020 - October 2022 (2 years)
- Defining needs for training digitalization
- Identifying and deploying digital tools
- Organization and change management
- Support and follow-up of participants and trainers
- Monitoring and analysis of training statistics
- Design of communication visuals and training materials
- Facilitating training sessions (remote/in-person)
- Working in an international context (training, communication)
- Crédit Agricole - Brie PicardieCommunication Officer/Customer AdvisorBANKING AND INSURANCESeptember 2019 - October 2020 (1 year and 1 month)
- Project Management: internal communication and client relations
- Participation in the implementation of online banking projects
- Phone outreach, achieving sales targets, providing information and advice to clients on banking products.
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Education
- Master MITICUNIVERSITÉ GUSTAVE EIFFEL2022Master MITIC
- Baccalauréat Économique etSocialUNIVERSITÉ GUSTAVE EIFFEL2020Baccalauréat Économique etSocial
Certifications
- PROSCIPROSCI2023