Celia Hendi

At Strand in Sydney, I worked as a sales assistant in a dynamic environment. I welcomed and advised customers personally, while highlighting the products on display. I managed cash registers and payments, and ensured the store remained perfectly organized and attractive. I also participated in receiving and restocking merchandise, keeping inventory up-to-date and well-presented. My role required a strong sense of customer service, good time management, and the ability to collaborate effectively with the team to meet and exceed sales targets.

At the youth hostel, I welcomed travelers from all over the world, creating a friendly and warm atmosphere. I managed check-ins and check-outs, reservations, and payments, while answering practical or tourist questions from guests. My role also included managing the switchboard and emails, preparing rooms, and coordinating with the cleaning team. I helped organize social activities to encourage interaction among travelers. This experience allowed me to develop my service skills, versatility, and ability to adapt to a multicultural and dynamic environment.

At Krys, I worked as a sales optician, welcoming and advising customers professionally. I made sales tailored to each person's visual and aesthetic needs, while taking precise measurements and adjusting frames. I also managed repairs, orders, and deliveries. Part of my role involved organizing the store to make it attractive and functional. I also handled after-sales follow-up and complaint management, ensuring customer satisfaction. This position allowed me to develop my commercial, interpersonal, and technical skills in a demanding environment.