Freelancer profile translated to English.

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Description

Hello,

I work at the intersection of translation, content structuring, and data analysis.

I support companies that need to:

translate content (FR / EN / ES) fluently and naturally
structure information (FAQ, help center, documentation)
analyze user feedback or data to extract concrete insights

My approach is simple: make information clear, understandable, and directly usable.

What I can do for you

Translation FR ↔ EN ↔ ES (web content, products, internal documents)
Writing and structuring of content (FAQ, guides, knowledge base, Zendesk)
Analysis of user feedback (verbatims, surveys, customer feedback)
Data organization and cleaning (Excel, Notion, simple reporting)
Rewriting and improvement of existing content

Examples of assignments

Creation or improvement of knowledge bases (FAQ, customer support)
Translation and adaptation of product or digital content
Analysis of user feedback and synthesis of issues
Structuring of data from surveys or internal tools
Writing clear, user-oriented content

My little extra

Bilingual English (100% English-speaking academic and professional background) and excellent level of Spanish
Quickly analyze, synthesize, and structure information
User-oriented approach (UX)
Concrete experience with digital tools and international environments
Rigorous, autonomous work and 100% remote

Industry field of expertise

Languages

French
Native or bilingual
English
Native or bilingual
Spanish
Fluent

Workplace preferences

Remote only

Primarily works remotely

HULO
Application Administrator Shared Resources
PUBLIC SECTOR
April 2024 - October 2025 (1 year and 6 months)
Paris, France
Deployment of the Shared Resources platform in 40+ countries and integration of 65 humanitarian organizations.
User/organization account management, technical support, and back-office administration.
Creation of materials (FR/EN/ES): guides, information pages, video tutorials.
Community management: webinars, individual meetings, ambassador support.
Usage analysis and needs reporting for tool evolution.
Development, implementation, and continuous renewal of the project strategy
Application management and administration (back-office, user accounts, organizations) Writing & translation (FR/EN/ES) of guides, information pages, video tutorials Hosting webinars (FR, EN, and ES) & user training Data management: usage tracking, qualitative analysis, reporting Community management & inter-NGO communication and multi-country coordination (40+ countries)
ISAGRI SUISSE
Agricultural Sales Engineer
MECHANICAL ENGINEERING
September 2023 - March 2024 (6 months)
Lausanne, Switzerland
• Commercialize management software and services to new prospects and clients
◦ Prospecting (phone, SMS, email, in-person)
• Establish commercial action plans adapted to each project and negotiate prices, deadlines, sales conditions, etc.
• Manage the client portfolio daily, ensure transaction follow-up, and implement actions to retain clients (advisory role, audit, after-sales service, etc.)
Multi-channel prospecting (phone, email, SMS, field) Full sales cycle (qualification → demo → negotiation → closing) Development of commercial offers & sales pitches CRM & client portfolio follow-up Organization and schedule management
IB MEDIAS
Commercial Advisor in Communication and Advertising
PRESS AND MEDIA
May 2023 - August 2023 (3 months)
Poitiers, France
• Prospect and meet with CEOs of targeted companies
• Present sales pitches
• Take creative briefs and approve creations
• Develop creative recommendations
• Negotiate prices, contracts, placements rigorously
• Convincing ability
• Stress management
• Adaptability to high-level interlocutors
B2B Prospecting Brief taking & relationship with CEOs Development of commercial offers & sales pitches Knowledge of the media & advertising sector Communication skills