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Celestine MutuaCM

Celestine Mutua

Executive & Operations Virtual Assistant

€470/day
Nairobi, KE
0-2 years

Average response time: 1 hour

About Celestine

I have always been the person who sees the inefficiency behind the scenes and wants to fix it. The one who asks why things are done a certain way and builds a better process before the week is out.
That instinct is what I bring to my work as an Executive and Operations Assistant. I support busy leaders and growing teams by managing the day-to-day responsibilities including inbox, calendar, travel, and coordination, while also stepping back to identify what is creating friction, what is wasting time, and what can be automated or systematized.
I am fluent in the tools that modern teams rely on. I use Notion for knowledge management, Airtable for data and tracking, Zapier and Make for automation, Microsoft 365, and Google Workspace for day-to-day operations. But I am tool-agnostic. I pick what solves the problem, not what I am most comfortable with.
I am building my freelance portfolio with intention, taking on projects where I can genuinely add value and leave things better than I found them. Every client receives my full focus and a real commitment to results, not just deliverables.

If your operations could benefit from a sharp, organised, and automation-minded partner, I would love to connect.
  • English

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • Freelance
    Executive Virtual Assistant & Automation Specialist
    January 2024 - Today (2 years and 7 months)
    • • Managed executive calendars, inbox triage, and scheduling for multiple clients, reducing administrative overhead by ~40% through proactive prioritisation systems
    • • Drafted professional communications, reports, and agendas on behalf of senior stakeholders; distributed accurate meeting minutes with tracked action items
    • • Maintained CRM records and lead-tracking databases (Google Sheets, HubSpot) ensuring data integrity and timely follow-up across commercial pipelines
    • • Designed and deployed 6+ automated workflows in Zapier and Make, connecting Slack, Notion, and Google Workspace to remove manual bottlenecks
    • • Built and maintained Notion workspaces as single source of truth for SOPs, project tracking, and internal documentation across distributed teams
    • • Coordinated end-to-end meeting lifecycle: stakeholder liaison, agenda preparation, real-time minute-taking, and post-meeting action distribution
  • Remote
    Academic Editor
    January 2021 - December 2023 (2 years and 11 months)
    • • Managed a concurrent portfolio of 6–10 projects under tight deadlines, consistently delivering error-free final documents, demonstrating strong organizational and project coordination skills
    • • Produced polished written outputs across diverse disciplines; refined argument structure, logical flow, and compliance with formal referencing standards
    • • Supported clients through a full document lifecycle from initial review to publication-ready submission, acting as a trusted professional communicator
  • Meru South District Commissioner's Office
    Procurement Intern
    May 2018 - August 2018 (3 months)
    • • Drafted official minutes for the tender evaluation committee and prepared government procurement documentation (LPOs, LSOs) totalling over KES 500K
    • • Supported operational workflow improvements by reorganising warehouse inventory, improving stock accuracy and retrieval efficiency
    • • Provided administrative support across procurement processes including quotation requests, tender evaluation, and supplier coordination
    • • Reduced client administrative overhead by ~40% through the design and implementation of proactive calendar and inbox prioritisation systems across multiple executive accounts
    • • Designed and deployed 6+ end-to-end automation workflows in Zapier and Make, eliminating repetitive manual tasks and improving team response times across distributed operations
    • • Maintained accurate procurement documentation for government tender processes totalling over KES 500,000, with zero compliance issues across a 4-month internship period
    • • Managed a concurrent portfolio of 6–10 editorial projects under strict deadlines with a 100% on-time delivery record over a 3-year period
    • • Built centralized Notion knowledge bases adopted as the single source of truth for SOPs, project tracking, and onboarding documentation across multiple remote client teams

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Education

  • Bachelor of Purchasing
    Chuka University
    2018
    Bachelor of Purchasing
  • Certificate in Computer Application Packages
    Technical Training Institute
    Certificate in Computer Application Packages

Skill set

Categories