Freelancer profile translated to English.
Back to original languageAbout Cédric
👋 Hello everyone!
Passionate about IT and self-taught, I have over 4 years of experience in system support and administration (Linux & Windows).
💻 Technical Skills:
🔧 System Support & Administration: Expertise in Linux, Windows, with mastery of Docker, Ansible, Proxmox.
📡 Network & Database Management: Skills in SQL, MongoDB, infrastructure optimization and security.
🌍 Flexibility & Availability: Based in Hauts de France, I am available to work remotely or on-site according to your needs.
📞 Feel free to contact me to discuss your IT projects!
French
Native or bilingual
English
Conversational
Can work on-site
Lille (up to 15km), Lens (up to 20km)
Experience
- OVHWindows / Mac System AdministratorTECHNovember 2024 - Today (1 year and 7 months)Roubaix, FranceWindows / Mac System Administrator - Management of workstations and VDI (OVH):Management of VDI infrastructures and workstations under Workspace ONE.Administration of Windows/Mac Laptops, Workspace ONE, and JAMF.Automation and optimization of processes and client applications using PowerShell, PSAT scripts.Windows deployment with MDTMac deployment with JAMF and DEPAgile methodology (80-90% project).Writing technical documentation and operating procedures.
- KoméoMulti-client: Mondial Relay, Boulanger, EFS, Fichorga, Manorga...TELECOMMUNICATIONSJanuary 2024 - Today (2 years and 5 months)Marcq-en-Barœul, FranceTechnical support for the Kiamo CRM Solution:
- Analysis of Kiamo logs and Windows servers.
- Ticket management via Jira and GLPI for communication with the publisher.
- Execution of SQL and MQL (MongoDB) queries for diagnosis and problem resolution.
- Participation in the maintenance and troubleshooting of telecom infrastructures.
- Monitoring and management of incidents related to telephone systems and CRM.
- Collaboration with internal teams to improve support processes.
Writing technical documentation and operating procedures. - ExtiaClient: KiabiRETAIL (LARGE RETAILERS)August 2022 - November 2023 (1 year and 3 months)Lys-lez-Lannoy, FranceL2 Support within the SOA team for the data exchange platform:
- Supervision of data flows via ESB and ETL.
- Monitoring of OAuth servers, applications, and the API platform.
- Use of SQL queries and Bash scripts for incident analysis and resolution.
- Ticket management via Jira in an Agile environment.
- Log analysis to identify and resolve issues.
Work in a Linux environment.
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Education
- Higher Technician in Systems and NetworksHigher Technician in Systems and Networks Studi (in progress)Installer, configurer et maintenir des infrastructures informatiques. - Assurer le support aux utilisateurs. - Contribuer à la sécurité et à l'évolution des systèmes et réseaux. Programme : - Fondamentaux : Informatique, réseaux, sécurité, gestion des incidents. - Systèmes : Windows, Linux, macOS, virtualisation. - Réseaux : Configuration, supervision, sécurité, cloud computing. - Sécurité : VPN, pare-feu, détection d'intrusion. - Support : GLPI, gestion des tickets, dépannage, gestion des utilisateurs.
- IT Support TechnicianIT Support Technician Afpa (2020)2020Technicien d'Assistance Informatique - Mise en service d’équipements numériques. - Intervention sur les éléments de l’infrastructure. - Assistance et dépannage des utilisateurs.
Certifications
- Linux System AdministrationLinkedin Learning2021
- Discover DockerLinkedin Learning2021