Freelancer profile translated to English.

Description

Digital transformation and IT project management consultant, I support companies in modernizing their processes, optimizing performance, and deploying high-impact digital solutions.

With over 5 years of experience in demanding environments (banking, telecoms, large corporations), I work on digital transformation, automation, data & compliance projects, from the scoping phase to user adoption.

I have managed strategic projects with measurable results:

Reduction of operational lead times by up to 95% through automation

Improvement of project delivery times by 30% to 40%

Training and support for over 1,200 users

Monitoring project budgets up to €1M

My approach is results-oriented, user-focused, and ROI-driven, with a strong ability to adapt to business and regulatory contexts.

Areas of expertise:

Digital transformation & process improvement

IT Project Management / Business Analysis / Product Owner

Automation & reporting (Power BI, VBA, Python)

Banking compliance, KYC, Core Banking

Performance management & decision-making dashboards

Available for consulting, management, or operational support assignments, for short or long terms.

Languages

French
Native or bilingual

Workplace preferences

Can work on-site

Paris (up to 50km)

Caisses des Depots
Digital Transformation Officer
BANKING AND INSURANCE
September 2024 - August 2025 (11 months)
Paris, France
• - Managed a reporting automation project that reduced monthly report production time by 80%
• - Functional analysis and writing of functional specifications to better translate business needs into applications
• - Organized training webinars that enabled 500 users to effectively adopt compliance solutions
• - Automated the document extraction process in a DMS, reducing operational time by 95%
• - Coordinated functional tests and supervised the correction of discrepancies with technical teams
• - Managed authorizations and incidents for banking compliance applications for over 1200 active users
IT Project Management Digital Transformation Workshops Facilitation IT Architecture Automation
BNP PARIBAS
IT Project Manager - Banking Organizer
BANKING AND INSURANCE
February 2023 - September 2024 (1 year and 7 months)
• - Managed a portfolio of 8 strategic projects, improving project delivery time by 30%
• - Supervised CAPEX/OPEX budgets totaling €1M and led 10 steering committees to ensure financial objectives were met
• - Trained and supported 400 users in adopting a banking compliance solution (KYC)
• - Deployed a queue management system, reducing waiting time in branches by 67%
• - Migrated the Core Banking System and integrated 15,000 customers to new Digital Banking services (Web and Mobile)
• - Mapped bank processes according to BPM standards to facilitate impact analysis of IT system changes
• - Optimized the check deposit process to reduce operational risks and increase performance
Digital Transformation Project Budgeting Change Management Agile methodology Lean Six Sigma
ORANGE
Service Performance Officer
December 2020 - January 2023 (2 years and 1 month)
• - Managed the performance of digital services, reducing incident rates on mobile applications by 50%
• - Digitalized customer journeys and improved user experience, resulting in a 10% increase in NPS
• - Designed 4 dashboards for real-time monitoring of digital service performance indicators
• - Optimized SMS delivery processes on the Orange CI network, reducing average time by 83%
• - Continuously improved digital processes to reduce occurrences of incidents and technical defects
• - Supported teams and enhanced skills on digital tools, impacting over 500 active users