Freelancer profile translated to English.

Description

Freelance for 4 years now, I have developed solid experience in assistance, consulting, and communication. Throughout my assignments, I have had the opportunity to work with diverse profiles and sectors, which has strengthened my adaptability and my understanding of client needs.

With excellent interpersonal skills, I easily build trust with my contacts. I am attentive, responsive, and solution-oriented, which allows me to provide effective and personalized support.

Serious and rigorous in my work, I always strive to deliver quality service, respecting deadlines and expectations. Today, I am actively seeking new collaboration opportunities to bring my experience and skills to new projects.

Languages

French
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

SQWAD
Caller
CONSULTING AND AUDITS
January 2023 - June 2026 (3 years and 5 months)
Montereau-Fault-Yonne, France
Since January 2023, I have been working as a freelancer for Sqwad. During this period, I have carried out numerous assignments for various clients, including Jow, Les Commis, Quitoque, and L'Étudiant.

I also held an assistant position at Arc Europe for two years, where I was responsible for handling breakdowns by phone, dispatching repair technicians, booking replacement vehicles and taxis, and managing emails.

Furthermore, I completed a mission of nearly a year for Indy, a company specializing in accounting. I worked in the customer service department, handling and following up on requests from clients operating under BNC (Bénéfices Non Commerciaux - Non-Commercial Profits), providing them with answers tailored to their needs.
Communication Customer service Customer relations Administrative assistance Administrative support
VGF ARC EUROPE
Assistance Officer
AUTOMOBILE
July 2023 - July 2025 (2 years)
Montereau-Fault-Yonne, France
For two years, I held an assistant position at Arc Europe, where I was responsible for handling breakdowns by phone, dispatching repair technicians, booking replacement vehicles and taxis, and managing emails.
Consulting Administrative assistance Breakdown assistance Communication Answering the phone
INDY,
Customer Service Officer
CONSULTING AND AUDITS
September 2025 - June 2026 (9 months)
Montereau-Fault-Yonne, France
One year for Indy, a company specializing in accounting. I worked in the customer service department, handling and following up on requests from clients operating under BNC (Bénéfices Non Commerciaux - Non-Commercial Profits), providing them with answers tailored to their needs.
Customer relations Customer service Communication Accounting assistance