Catherine R.

🚀 Customer Support & Growth: complete expertise to boost your image and conversion 🚀

Looking for a reliable person to manage your customer service via email/chat and other platforms while improving your online reputation and customer acquisition? I will support you with a results-oriented, human, and effective approach.

💬 Premium customer service via email in all languages

I handle your customer support with professionalism, empathy, and speed to improve customer satisfaction and reduce pending requests. My goal: to transform every interaction into a positive experience.

⭐ Customer review management & online reputation

Implementation of strategies to encourage positive reviews on Trustpilot and improve your brand image naturally and qualitatively. A good reputation increases trust... and sales.

🌍 International experience

I have worked with French and international startups, e-commerce businesses, and SMEs. I understand the challenges of communication, loyalty, and growth in different markets.

🤝 Simple and transparent collaboration

Available, responsive, and organized, I adapt to your workflow to ensure smooth communication and regular follow-up.

💡 Flexible offer

Need to test before committing? Possibility to start with a pilot project at a reduced rate.

📌 About my rates

My rates remain affordable thanks to my lower cost of living in Madagascar, without compromising on the quality of the work provided.

Ready to improve your customer relations and accelerate your growth? Write to me, I'll be delighted to chat with you 😊