Freelancer profile translated to English.
Back to original languageAbout Catherine
MEXPROTEC scholarship laureate in 2017, I have consolidated my operational know-how within major groups such as EDF, VEOLIA, ACTION LOGEMENT, and GARANTIE-PRIVEE.
With 6 years of experience in administrative and sales administration management, I position myself as an agile intermediate support to structure your daily operations. I combine solid field experience with technical mastery of Excel (Macros/VBA) to streamline your processes and ensure data reliability.
Trilingual (Spanish, French, English), I bring the rigor of large organizations to the flexibility of your company.
French
Native or bilingual
Spanish
Native or bilingual
English
Fluent
Remote only
Primarily works remotely
Experience
- SARPIVEOLIA - Sales AssistantCHEMICALApril 2025 - August 2025 (4 months)• • Management of acceptance requests and quotes• • Bid management• • Creation of reporting and contractual summaries
- EDF CommerceSales Administration Assistant (Temporary)ENERGY AND UTILITIESJanuary 2024 - January 2025 (1 year)Bordeaux, FranceOptimization and Automation (The "Efficiency" Project)Context: Assignment at EDF Commerce (Optiturpe Project).Project: Ensuring the reliability of monitoring a commercial portfolio.Action: Use of VBA Macros and automation tools to process power and tariff modifications (FTA).Result: Time savings on reporting and reduction of manual data entry errors.
- Garantie-PrivéeSpanish Customer Relations Referent (Permanent Contract)BANKING AND INSURANCEFebruary 2022 - December 2023 (1 year and 10 months)Bordeaux, France• • Processing of insurance claim requests and incidents for French and Spanish clients.• • Management of commercial relationships with partners• • Updating and translation of FR-ESP documents• • Technical support and training for managersCrisis and International Management (The "Resilience" Project)Context: Spanish Referent position at Garantie Privée.Project: Managing customer relations in a specific market.Action: Handling complex claim files and disputes in Spanish and French.Result: Maintaining customer satisfaction on sensitive cases through diplomatic and rigorous communication.
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Education
- Professional Degree in Management and Business Administration-IUT2018LP Management et gestion des entreprises
- 2017-DUT in Human Resources ManagementTechnological University of Querétaro2017-DUT en Gestion des Ressources Humaines