Catalina Contreras

• Lead the strategy for attracting and selecting human talent (profile creation, hunting, screening, and interviews), training and development (onboarding and performance evaluation), well-being, culture, payroll, and organizational coaching, through the implementation of agile and innovative methodologies; ensuring compliance with KPIs, employee loyalty and retention, people development, and employer branding, strengthening potential business alliances.

• Develop 1:1 organizational coaching and mentoring sessions, promoting engagement, well-being, and quality of life, increasing employee satisfaction by 86% and reducing turnover by 79% compared to 2022.

• Ensure the proper execution of the hiring process, in congruence with organizational statutes and policies.

• Promote the human talent acquisition strategy, executing plans focused on keeping areas strong and productive; through agile and innovative methodologies, achieving a 75% reduction in monthly turnover, generating engagement, developing talent, and positioning employer branding.

• Build the organizational onboarding process, ensuring intuitive onboarding and offboarding, promoting a culture of hard and soft skill learning, performance evaluations, and mentoring through workshops, courses, seminars, and coaching sessions; achieving a 91% satisfaction level in the climate survey.

• Monitor compliance with indicators, procedures, and practices in talent selection and attraction nationwide, ensuring alignment with corporate policies.

• Coordinate and develop a training plan (bootcamp) for professionals with different levels of seniority and expertise, through personalized coaching and mentoring sessions in personal development and talent attraction processes, aimed at positioning in large corporations, nationally and internationally (Great Place To Work).

• Apply and analyze psychometric tests on a personalized basis, implementing powerful strategies for professional development.

• Lead employability workshops focused on enhancing soft skills, vocational guidance, storytelling, search methodologies, and labor market analysis, in order to identify the best alternatives for the client and motivate them in their personal and professional process; achieving 93% compliance in the hiring indicator.

• Implement potential service practices, obtaining a CSAT (Customer Satisfaction) rating of 4.9/5, strengthening employer branding and generating customer attraction and loyalty.