Name: Client Management
Price: 340 EUR
Availability: InStock

Freelancer profile translated to English.

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Languages

French
Native or bilingual
English
Conversational

Workplace preferences

Can work on-site

Boston (up to 50km)

Kim cars
Relationship & Organization Officer
TRANSPORTATION
March 2023 - Today (3 years and 3 months)
Chaumont-Gistoux, Belgium
Daily management of customer relations and organization of services in the transport sector.

– Responding to customer requests (phone, messages, emails)
– Managing unforeseen events with responsiveness
– Coordination and communication with teams
- Driving buses and managing routes safely

This experience allowed me to develop excellent organizational skills, great autonomy, and very good customer relations.
Police Charleroi
Police Inspector
DEFENSE AND MILITARY
December 2016 - January 2022 (5 years and 1 month)
Charleroi, Belgium
Ensuring public safety and intervening in emergency situations requiring responsiveness and composure.

– Management of sensitive and unforeseen situations
– Effective communication and conflict resolution
– Working under pressure in high-responsibility environments
– Contact with diverse populations

This experience allowed me to develop excellent adaptability, great rigor, and solid skills in communication and stress management.
Madero by Cassie
Maderotherapy
HEALTH AND WELLNESS
January 2025 - Today (1 year and 5 months)
Chaumont-Gistoux, Belgium
Performing maderotherapy treatments aimed at improving clients' silhouette, circulation, and well-being.

– Welcoming and personalized customer support
– Needs analysis and session adaptation
– Appointment management and client follow-up
– Customer loyalty and satisfaction

This activity allowed me to develop excellent service orientation, listening skills, and quality customer relations.