Caro Medina

Enthusiastic about small businesses, I have created a methodology that allows me to act on the point of sale quickly, directly, and specifically, aiming to adjust the time and money investment that consulting entails. Whether you are a clothing store with a long history or in the early stages of building your business, I help you define the processes and routines that will give your business a solid foundation for continued growth. I also collaborate with trade associations through my free consulting, through which we diagnose the state of their associated businesses and propose the necessary actions to boost their businesses. These direct actions on points of sale are reinforced by training workshops related to the different aspects of business management and operation.

Store Manager of the store at CC. Illa Diagonal (Barcelona) developing the following functions: Management of a team of 4 full-time employees, directly responsible for their training based on company guidelines. Organization of schedules and management of hours to maximize store profitability each month based on objectives set by management. Analysis of Mystery Shopper reports conducted each season and correction of necessary improvement areas with my team to ensure an optimal level of customer service and loyalty. Constant monitoring, analysis, and reporting of KPIs focused on improving results. Directly responsible for the annual product purchase for the point of sale and attendance at company seasonal conventions held for this purpose. Preparation of orders based on achieving the company's target and analysis of point-of-sale sales history. Development of VM and window displays for the point of sale following instructions sent by the Visual Merchandising Department head. Adaptation of VM criteria based on the specific characteristics of the space and direct reporting to the department head. Responsible for communicating and resolving any store incidents related to maintenance beyond the company's automatically established reviews, ensuring at all times the maintenance of our corporate image. Control of delivery notes for both reception and returns for proper stock and inventory management.

Assistant manager of the store on Roselló street (Barcelona). Customer service, product management and control, staff organization, visual merchandising and window dressing, report preparation, KPI tracking and promotion monitoring, cash register, warehouse, and inventory tasks.