About Carol
- **Optimized internal processes**, maximizing organizational productivity.
- **Process Optimization and Operational Efficiency**: Redesign of processes to eliminate inefficiencies and maximize productivity in terms of People, Processes, and Technology.
- **Talent Development**: Creation of training programs, key skill development, and career plans.
English
Native or bilingual
Spanish
Native or bilingual
Experience
- Pistacho ConsultingCo-FounderFebruary 2026 - Today (4 months)I currently lead Pistacho Consulting, a consultancy specializing in Operational Transformation, Change Management, and flexible executive leadership (Fractional HR). I support organizations in adopting and optimizing their ways of working to improve efficiency, productivity, and alignment between processes, people, and technology.I have over nine years of experience in strategic consulting and Change Management, participating in operational and digital transformation projects in large organizations. My work focuses on analyzing the current state of operations, designing future models, and supporting change deployment, with a special emphasis on people adoption and the sustainability of new ways of working.
- Gransolar GroupChange Management ManagerENERGY AND UTILITIESSeptember 2023 - Today (2 years and 9 months)Madrid, SpainI leaddigital, organizational transformation, and cultural changeinitiatives to adapt the company to new technologies and work methodologies, aligning strategic objectives with operational results.Key achievements:
- Design of a strategic roadmap to increase digital maturity, with agile and continuous value delivery.
Organizational Change Management:- Design and execution ofstrategies for adopting new technologies(SAP, SSFF, PowerBi, AI).
- Definition ofcultural transformation plansaimed at fostering resilience and collaboration in multidisciplinary teams.
- Management of relationships with theSteering Committee and key stakeholdersto ensure strategic alignment.
Process Improvement and Operational Efficiency:*Optimization of internal processesthrough the implementation of digital tools.- Identification and elimination of operational inefficiencies, maximizing organizational productivity.
Talent and Organizational Culture Development:- Design oftraining programsfor leaders and teams, fostering the development of key skills.
- Promotion of aculture of innovation and continuous improvementthrough collaborative initiatives.
Project Management:- Supervision of transformation projects, ensuring compliance with deadlines, quality, and budget.
- Coordination of multidisciplinary teams to ensure effective adoption of new methodologies and tools.
- SidekickerHuman Resources Assistant SeniorJuly 2022 - April 2023 (9 months)Brisbane QLD, AustraliaOnboarding:
- Redesign of the organization's Onboarding Plan.
- Improvement of the candidate experience in the onboarding process.
- Support and training in the onboarding process for new hires.
Training:Design and implementation of training programs in key skills, mainly focused on the development of Soft Skills.
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Education
- Degree in Labor Relations and Human ResourcesUniversidad Rey Juan Carlos2017
- Diploma of Leadership & ManagementLexis Training, Brisbane, Australia2022