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Carol PonceCP

Carol Ponce

Digital Transformation/Change Management/Talent

€350/day
Madrid, ES
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Carol

Consultant in Digital Transformation, Operations, and Change Management | Process Optimization | Talent Development

Consultant with over 8 years of experience in aligning business strategies, implementing new technologies, and developing talent. Specializing in developing **strategies for adopting digital tools**, optimizing **processes**, improving **operational efficiency**, and fostering resilient and collaborative **organizational cultures**.

My key achievements include:

*Increased technology adoptionthrough effective organizational change strategies.
  • **Optimized internal processes**, maximizing organizational productivity.
*Talent developmentthrough training programs, skills assessments, and career plans.

I work closely with Steering Committees and key stakeholders to ensure strategic objectives translate into measurable operational results. My goal is to create customized strategic roadmaps for organizations to evolve towards efficiency, digitalization, and continuous improvement.

Services Offered:

*Change Management:Design and implementation of strategies for adopting new technologies (Workday, SSFF, SAP...) and cultural transformation.
  • **Process Optimization and Operational Efficiency**: Redesign of processes to eliminate inefficiencies and maximize productivity in terms of People, Processes, and Technology.
*Digital Transformation:Development of strategies and support plans for the adoption of new digital tools.
  • **Talent Development**: Creation of training programs, key skill development, and career plans.
*Transformation Project Management:Supervision and execution of projects, ensuring quality, timely delivery, and budget adherence.

If you believe I can bring value, let's talk!
  • English

    Native or bilingual

  • Spanish

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • Pistacho Consulting
    Co-Founder
    February 2026 - Today (4 months)
    I currently lead Pistacho Consulting, a consultancy specializing in Operational Transformation, Change Management, and flexible executive leadership (Fractional HR). I support organizations in adopting and optimizing their ways of working to improve efficiency, productivity, and alignment between processes, people, and technology.

    I have over nine years of experience in strategic consulting and Change Management, participating in operational and digital transformation projects in large organizations. My work focuses on analyzing the current state of operations, designing future models, and supporting change deployment, with a special emphasis on people adoption and the sustainability of new ways of working.
    people management Change Management Talent Management and Employee Development Leadership Company Culture Management
  • Gransolar Group
    Change Management Manager
    ENERGY AND UTILITIES
    September 2023 - Today (2 years and 9 months)
    Madrid, Spain
    I leaddigital, organizational transformation, and cultural changeinitiatives to adapt the company to new technologies and work methodologies, aligning strategic objectives with operational results.

    Key achievements:
    • Design of a strategic roadmap to increase digital maturity, with agile and continuous value delivery.
    Organizational Change Management:
    • Design and execution ofstrategies for adopting new technologies(SAP, SSFF, PowerBi, AI).
    • Definition ofcultural transformation plansaimed at fostering resilience and collaboration in multidisciplinary teams.
    • Management of relationships with theSteering Committee and key stakeholdersto ensure strategic alignment.
    Process Improvement and Operational Efficiency:

    *Optimization of internal processesthrough the implementation of digital tools.
    • Identification and elimination of operational inefficiencies, maximizing organizational productivity.
    Talent and Organizational Culture Development:
    • Design oftraining programsfor leaders and teams, fostering the development of key skills.
    • Promotion of aculture of innovation and continuous improvementthrough collaborative initiatives.
    Project Management:
    • Supervision of transformation projects, ensuring compliance with deadlines, quality, and budget.
    • Coordination of multidisciplinary teams to ensure effective adoption of new methodologies and tools.
  • Sidekicker
    Human Resources Assistant Senior
    July 2022 - April 2023 (9 months)
    Brisbane QLD, Australia
    Onboarding:
    • Redesign of the organization's Onboarding Plan.
    • Improvement of the candidate experience in the onboarding process.
    • Support and training in the onboarding process for new hires.
    Training:Design and implementation of training programs in key skills, mainly focused on the development of Soft Skills.

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Education

  • Degree in Labor Relations and Human Resources
    Universidad Rey Juan Carlos
    2017
  • Diploma of Leadership & Management
    Lexis Training, Brisbane, Australia
    2022

Skill set

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