About Caroline
French
Native or bilingual
Experience
- LC Multiservices & DigitalManagerDecember 2025 - Today (6 months)I work remotely with freelancers and VSEs to manage their daily administrative tasks and back-office.My missions include managing invoicing and quotes, administrative file follow-up, document organization and filing, customer reminders, and ensuring compliance and optimization of management tools.I also assist my clients in organizing their administrative and digital processes to gain clarity, efficiency, and reliability in their operations.Accustomed to working with small businesses and entrepreneurs, I offer rigorous, structured, and adaptable support, tailored to the actual needs of each business.My role is to provide solid operational support, allowing managers to free up time and focus on developing their business.
- Beauty SuccessManager of a perfumery and beauty salonAugust 2021 - November 2024 (3 years and 3 months)Bordeaux, FranceOverall management of a beauty salon and perfumery business, including administrative organization, customer relations, and daily operational steering.Responsible for invoicing, payment tracking, schedule management, and service coordination.Management of supplier orders, stock follow-up, and partner relations.Implementation and optimization of administrative and digital processes to improve internal organization and service quality.Customer reception, advice, and loyalty building, with a strong focus on customer satisfaction and brand image.
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Education
- BP CosmeticsEcole françois B2011