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Caroline LangeCL

Caroline Lange

Virtual Assistant | Administration & Office Ma

€300/day
Bielefeld, DE
15+ years

Average response time: 1 hour

Freelancer profile translated to English.
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About Caroline

I have been working in the national and international hotel industry since 2005 – in various administrative positions that have shaped me both professionally and personally. Whether in front office, reservations, management assistance, or office organization: I know the demands of a fast-paced, service-oriented environment and understand the importance of reliability, discretion, and a structured way of working.
In my long career, I have learned to coordinate multiple tasks simultaneously, set priorities, and maintain an overview even in stressful situations. Daily interaction with international guests, business partners, and teams has sharpened my communication skills and given me a keen sense for the needs of others. Discretion and professionalism are a matter of course for me – this was required every day in the hotel industry and is no different as a virtual assistant.
After more than 20 years of professional experience, I am now starting a new chapter: With my self-employment as a virtual assistant, I want to use my knowledge and skills in a targeted way – remotely, flexibly, and with full commitment to my clients. I have registered my business and am ready to actively support companies and self-employed individuals.
My strengths lie in organizing email inboxes and calendars, travel planning, document management, and preparatory accounting and data entry. I work confidently with tools such as Google Workspace, Microsoft Office, Outlook, Trello, Asana, Notion, and Calendly.
My goal is to free up your time – so you can concentrate on what really matters. I bring not only expertise, but also the attitude of someone who approaches tasks with care, reliability, and genuine commitment.
  • German

    Native or bilingual

  • English

    Conversational

Remote only
Primarily works remotely

Experience

  • Linder Hotels AG
    Key Account Manager
    HOSPITALITY
    May 2019 - August 2021 (2 years and 3 months)
    Düsseldorf, Germany
    Responsible for achieving the targets of assigned key accounts and for the smooth and economical operation of the department

    Strategic support of assigned hotels for 30% and 70% of working time for customer acquisition and support

    Strategic support of hotels with forecast deviations without getting involved in detailed implementation

    Creation of an annual budget and activity plan together with the HOS/DOS Lindner Hotels & Resorts

    Involvement in setting sales targets in coordination with the HOS/DOS LH&R

    Co-determination and implementation of the sales strategy including budget for the development of new sales channels for the areas of Corporate Sales
    Consortia Contracting and Preferred Partner Agreements, including marketing planning and budget coordination with the HOS/DOS LH&R

    Integration of new Lindner Hotels into the sales system of Lindner Hotels & Resorts

    Represents the hotel and company at all relevant events, trade fairs, social events

    Co-responsible for the planning and execution of sales promotion measures such as trade fairs, fam trips, customer events, etc.

    Constant maintenance of all customer data in NHS

    Co-responsible for compliance with the cost budget
    Data Entry Scheduling Budget Planning Travel Planning Customer Care
  • Internationale und nationale Hotellerie
    Administrative Activity
    August 2005 - Today (21 years)
    Core Services
    Email Management · Inbox Organization · Scheduling · Calendar Organization · Travel Planning · Document Management · File Keeping · Follow-up
    Tools & Software
    Google Workspace · Microsoft Office · Outlook · Teams · Zoom · Trello · Asana · Notion · Slack · Calendly · SharePoint
    Accounting / Commercial
    Data Entry · Preparatory Accounting · Invoice Creation · Dunning · Document Recording · Lexoffice · Sevdesk · DATEV
    Soft Skills / Positioning
    Reliable · Discreet · Structured · Independent · Remote · Flexible · Quick Learner · German and English speaking
    Office Organization Office Management Email Management Scheduling Project Management

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Education

  • Training as a hotel specialist
    Mövenpick Hotel
    2008
    Ausbildung zur Hotelfachfrau
  • University of applied sciences entrance qualification
    Reinhard-Mohn-Berufskolleg
    2005
    Fachhochschulreife

Skill set

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