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Caroline KalanquinCK

Caroline Kalanquin

Expert Marketplace / Fulfillment / PPC / Strategy

On-demand
Bordeaux, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Caroline

Here are the topics on which my expertise may interest you:

- Developing a strategy to enter a market / marketplace
- Advice on product trends / products to source
- Analysis of product sheets and improvements to be made
- Setting up and monitoring advertising campaigns (PPC, Sponsored products, Sponsored brand)
- Commercial animation of your offer (deals, visibility during operations such as Sales, Black Friday)
- Advice on the pricing of your products
- Sending your products to marketplaces' warehouses (FBA, FBC, MMF)
- Quality of your store: avoiding suspension, advice on improvements to be made (customer service, deliveries, etc.)
- Expanding your sales in Europe
- Managing/Setting up Shoppingfeed to automate feeds


Looking forward to discussing with you!
  • French

    Native or bilingual

  • English

    Native or bilingual

  • Spanish

    Fluent

Remote only
Primarily works remotely

Experience

  • Hucoco
    Head of Marketplace & Growth
    E-COMMERCE
    March 2021 - Today (5 years and 2 months)
    Product Category: Furniture and Tools

    • Marketplace Manager
    Marketplaces: Cdiscount, Amazon, Manomano, Leroy Merlin, Conforama, BUT, Darty, Rue du commerce, Rakuten, Fnac, Bricomarché, Leclerc
    - Manage existing marketplaces by improving partnerships
    - Define and implement the commercial strategy to achieve objectives (promotions, clearance, special operations…)
    - Improve the visibility of offers and performance on marketplaces (sponsored products)
    - Conduct competitive intelligence on the market to assess price competitiveness
    - Open new sales channels
    Launch of Amazon, BUT, Bricomarché, and Leclerc marketplaces

    • Management of the "European Expansion" project
    - Collect information and conduct market research to understand markets, competition, target audiences, and opportunities
    - Define needs to plan the project
    - Work closely with various teams (customer service, logistics, product creation, and IT) to successfully complete the project
    Launch of Amazon and Manomano marketplaces in Spain and Italy in November 2021

    • Product Offer Manager
    - Monitor market trends and develop expertise in the Furniture category
    - Define the product strategy: select suppliers to contact, manage the team in charge of contacts, validate and prioritize new products to integrate
    10% of current revenue comes from these new products integrated in the last 6 months

    • Commercial Animation of the Website
    - Prepare commercial operations such as sales, Black Friday, etc. (deals and banners)
    - Manage the "Good Deals" section of the site
    Project Management Amazon Marketplace Cdiscount Marketplace Amazon PPC Business Strategy Strategic Watch PPC Shoppingfeed E-commerce E-commerce Strategy Business Development
  • Cdiscount
    Key Account Manager Marketplace
    E-COMMERCE
    August 2015 - March 2021 (5 years and 7 months)
    Bordeaux, France
    • Responsible for the "Meuble Jour" category for the Marketplace
    - Analyze category figures
    - Define a strategy to increase sales
    - Conduct competitive intelligence and develop product expertise in the assigned category

    • Management of French-speaking, English-speaking, and Spanish-speaking sellers
    - Accelerate the business volume growth of an international portfolio of strategic marketplace sellers generating €20M+
    - Build business plans and propose innovative solutions to sellers to improve their performance (traffic management, sales optimization, offer relevance, KPI monitoring)
    - Ensure the deployment of Cdiscount's various services to sellers
    Marketplace Cdiscount Business Development PPC E-commerce Strategy Commercial Animation
  • SFR
    Product Assistant
    TELECOMMUNICATIONS
    December 2012 - July 2013 (8 months)
    Paris, France
    Propose functional evolutions and new customer journeys for the purchase of paid channels on TV and on the TV App:
    - Market research
    - Benchmarking, competitive intelligence
    - Write functional specifications
    - Create storyboards
    - Collaborate with technical, commercial, and legal teams
    - Testing of new products
    - Set up synthetic dashboards on service usage
    Product Management Project Management Competitive Intelligence Market Research Reporting

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Education

  • Master in International Marketing/Business
    University of Rouen Distance Learning
    2013
    Négociation, marketing international, webmarketing, communication, gestion de projets avec des groupes internationaux

Skill set (30)

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