About Caroline
French
Native or bilingual
English
Native or bilingual
Spanish
Fluent
Experience
- HucocoHead of Marketplace & GrowthE-COMMERCEMarch 2021 - Today (5 years and 2 months)Product Category: Furniture and Tools• Marketplace ManagerMarketplaces: Cdiscount, Amazon, Manomano, Leroy Merlin, Conforama, BUT, Darty, Rue du commerce, Rakuten, Fnac, Bricomarché, Leclerc- Manage existing marketplaces by improving partnerships- Define and implement the commercial strategy to achieve objectives (promotions, clearance, special operations…)- Improve the visibility of offers and performance on marketplaces (sponsored products)- Conduct competitive intelligence on the market to assess price competitiveness- Open new sales channelsLaunch of Amazon, BUT, Bricomarché, and Leclerc marketplaces• Management of the "European Expansion" project- Collect information and conduct market research to understand markets, competition, target audiences, and opportunities- Define needs to plan the project- Work closely with various teams (customer service, logistics, product creation, and IT) to successfully complete the projectLaunch of Amazon and Manomano marketplaces in Spain and Italy in November 2021• Product Offer Manager- Monitor market trends and develop expertise in the Furniture category- Define the product strategy: select suppliers to contact, manage the team in charge of contacts, validate and prioritize new products to integrate10% of current revenue comes from these new products integrated in the last 6 months• Commercial Animation of the Website- Prepare commercial operations such as sales, Black Friday, etc. (deals and banners)- Manage the "Good Deals" section of the site
- CdiscountKey Account Manager MarketplaceE-COMMERCEAugust 2015 - March 2021 (5 years and 7 months)Bordeaux, France• Responsible for the "Meuble Jour" category for the Marketplace- Analyze category figures- Define a strategy to increase sales- Conduct competitive intelligence and develop product expertise in the assigned category• Management of French-speaking, English-speaking, and Spanish-speaking sellers- Accelerate the business volume growth of an international portfolio of strategic marketplace sellers generating €20M+- Build business plans and propose innovative solutions to sellers to improve their performance (traffic management, sales optimization, offer relevance, KPI monitoring)- Ensure the deployment of Cdiscount's various services to sellers
- SFRProduct AssistantTELECOMMUNICATIONSDecember 2012 - July 2013 (8 months)Paris, FrancePropose functional evolutions and new customer journeys for the purchase of paid channels on TV and on the TV App:- Market research- Benchmarking, competitive intelligence- Write functional specifications- Create storyboards- Collaborate with technical, commercial, and legal teams- Testing of new products- Set up synthetic dashboards on service usage
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Education
- Master in International Marketing/BusinessUniversity of Rouen Distance Learning2013Négociation, marketing international, webmarketing, communication, gestion de projets avec des groupes internationaux