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Caroline GuenetteCG

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Freelancer profile translated to English.
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About Caroline

Looking for a virtual assistant who can manage your tasks with rigor and understand the realities of an entrepreneur?

I offer you over 15 years of experience in customer relations and business management, at the crossroads of the business world, communication, and human service.

As a former insurance agent, I have supported hundreds of clients in demanding situations where every word, every deadline, every action counted. I developed a keen sense of service, an ability to listen, and stress management skills that truly make a difference.

In parallel, as an entrepreneur for several years, I learned to wear all the hats: management, marketing, accounting, sales, customer service, automation, strategic planning...

Today, I combine these two worlds to offer comprehensive and conscious professional support. I get involved in each mandate as if it were my own:

💼 Administrative and customer relations management
💬 Email writing and professional communication
📈 Business management support (schedules, follow-ups, spreadsheets, tracking)
🌿 Assistance for wellness, coaching, and human service entrepreneurs

I don't just execute: I ensure fluidity, harmony, and satisfaction for the end client.

If you are looking for an assistant who works with heart, efficiency, and discernment, you are in the right place.

🔗 Contact me to discuss your needs — I adapt to your reality and your priorities.
  • French

    Native or bilingual

  • English

    Fluent

Remote only
Primarily works remotely

Experience

  • Caroline Guenette naturopathe
    Freelancer
    HEALTH AND WELLNESS
    March 2019 - Today (7 years and 5 months)
    With a comprehensive 1900-hour training in naturopathy, solid experience in energy healing (Reiki, Lahochi, sound therapy), and over 10 years of experience in the wellness field, I support individuals with kindness on their transformation journey.
    Reiki natural health Etsy / Wix store update Mediumship Sales
  • Ellipse Assurances
    Personal Property Damage Insurance Agent
    June 2024 - June 2025 (1 year)
    Supporting individual clients in managing their home, auto, and life insurance policies.
    Needs analysis, personalized quote preparation, and claims management.
    Developing a trusting client relationship based on listening, rigor, and clarity.
    Using computer tools for administrative follow-up and updating client files.
    This experience allowed me to strengthen my communication, organization, and multitasking skills, which I now apply in my virtual assistance business.
    insurance Customer support and gentle communication Remote administrative management Customer service patience
  • AE Fournier assurance
    Personal Property Damage Insurance Broker
    April 2023 - June 2024 (1 year and 2 months)
    Gatineau, QC, Canada
    Supporting individual clients in managing their home, auto, and life insurance policies.
    Needs analysis, personalized quote preparation, and claims management.
    Developing a trusting client relationship based on listening, rigor, and clarity.
    Using computer tools for administrative follow-up and updating client files.
    This experience allowed me to strengthen my communication, organization, and multitasking skills, which I now apply in my virtual assistance business.
    insurance Sales Consulting Customer service Computer

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Education

  • AEC in personal property damage insurance, Insurance
    Collège de Rosemont
    2011
    AEC en assurance de dommages des particuliers, Assurances
  • Naturopath
    Institut de formation naturopathique
    Naturopathe

Skill set

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