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Caroline DangCD

Caroline Dang

Communication Consultant / CSR Expertise

€450/day
Pau, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Caroline

Expert in **corporate communication and CSR**, I have structured my expertise around three pillars: **communication strategy**, **operational management**, and **CSR content and projects**.

I have built my career in demanding environments —industrial sector🏭,international context🌍, andcross-functional projects👥 involving very diverse stakeholders.

Over the years, I have had the opportunity to work at various levels of the organization.
Alongside **management committees**, to define a communication positioning capable of highlighting CSR commitments and making it a **real lever for differentiation and growth**.
But also withfield teams – production, purchasing, sales, HR –to foster corporate culture, support transformations, and strengthen key issues such as safety in factories.

These experiences have taught me one essential thing: **good communication always begins with listening**. Understanding the context, identifying the real issues, and **co-constructing the right strategies with those who make the company thrive on a daily basis**.
This is how projects that make sense are born – and above all, have a lasting impact.

I would be delighted to discuss your projects with you! Please feel free to contact me.
  • French

    Native or bilingual

  • English

    Fluent

Can work on-site
Pau (up to 50km), Bordeaux (up to 10km), Toulouse (up to 10km), Paris (up to 30km)

Experience

  • Saint-Gobain ADFORS
    Communication Manager & CSR Project Officer
    CIVIL ENGINEERING
    May 2021 - June 2025 (4 years and 1 month)
    Courbevoie, France
    Strategy & operational management of external & internal communication
    of an international construction company (turnover > €800 million), reporting directly to the CEO.
    • Management of a complete overhaul of thegraphic identityof an international brand
    • Implementation of internal programs for 18 months to engage and unite 4500+ employees around a newcorporate culture
    Facilitation of CSR steering committeeswith senior management

    **CSR Strategy & Operations**:
    • Positioning and communication strategy to promote the company's CSR roadmap
    • Creation of messaging and communication kits
    • Co-development of a sustainable technical textile offer (Life Cycle Assessment, marketing of existing sustainable offer)
    • Support for CSR questionnaires (Ecovadis) and regulations (Extended Producer Responsibility)
    Day-to-day coordination with business teams & service providers; budget monitoring; teammanagement
    Communication Strategy CSR Communication Internal Communication Content Creation CSR Project Management
  • Saint-Gobain ADFORS
    Communication & Digital Manager
    CIVIL ENGINEERING
    January 2019 - April 2021 (2 years and 3 months)
    La Défense, France
    Strategy and operational management of communication for two entities of the group:
    • **B2B - Industrial Clients**: sales brochure, sector-specific emailings, development of a digital sales support tool
    • **Specification - Architects**: creation of materials for the sales force (sample catalogs, flyers, banners, goodies) and writing web content
    Creation of the **onboarding process**, in collaboration with HR teams: creation of an e-module, factory infographics, and a unified process across the 12 industrial sites
    Communication actions to strengthensafetyin factories, in conjunction with HSE and Production teams: posters, guides, local campaigns
    Implementation of aninternal call for projectsto reduce/valorize industrial waste, in conjunction with HSE, Production, and General Management teams
    Internal animation of a marketing network and local support for digital marketing projects (Seb, commercial tools)
    Communication Strategy Sales Marketing Digital Marketing and Communication HSE Communication Internal Communication
  • Saint-Gobain ADFORS
    Communication & Digital Project Officer
    CIVIL ENGINEERING
    January 2016 - December 2018 (2 years and 11 months)
    La Défense, France
    Coordination and publication of theinternal newsletterin 5 languages
    Awarenessandtrainingof local teams ondigital marketingissues
    Deployment of the "Customer Journey Mapping" methodology with marketing and sales teams to better understand our strengths and opportunities incustomer experience
    Internal Communication Digital Training Customer Experience Workshop Facilitation Cross-functional Project Management

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Education

  • Executive Online Certificate - Managing Sustainable Transition
    Mines Paris - PSL
    2026
    - Principes essentiels de l'IA
  • Master 2, Digital Creation and Communication
    ISCOM
    2025
    Google Career Certificates Executive Online Certificate - Manager la Transition Durable

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