Freelancer profile translated to English.

Description

I am a specialist in administrative organization, document management, and process optimization for SMEs that need to regain control of their internal operations.

If your company has disorganized documentation, unclear processes, unmonitored billing, or scattered information, I can help you structure a robust, efficient, and easy-to-maintain system.

I bring over 15 years of experience implementing management systems, digitizing documentation, creating administrative controls, and developing Excel tools for tracking income, expenses, and key indicators.

Types of projects and deliverables I manage:

• Organization and structuring of Google Drive or document systems

• Creation of Excel control templates (billing, KPI, financial tracking)

• Design and improvement of administrative processes

• Development of manuals, procedures, and internal instructions

• Continuous remote administrative support

I work with a clear methodology: initial diagnosis, structured proposal, and practical, results-oriented implementation.

My goal is for your company to operate with order, clarity, and control, without unnecessary complications.

Industry field of expertise

Languages

Spanish
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

Consultoría
Consultant in Management Systems and Administrative Organization
January 2016 - January 2024 (8 years)
Implementation, maintenance, and improvement of ISO 9001, 14001, and 45001 systems in various sectors. Document organization and digitization, internal audits, creation of procedures, and optimization of administrative processes.

Key Results:
✔ Implementation of complete systems from scratch
✔ Reduction of administrative errors by up to 80%
✔ Zero critical findings in external audits
✔ Implementation of “paperless” systems with full traceability
✔ Development of KPI dashboards that reduced reporting times by 60%
Document Management Process Management Continuous Improvement Procedures KPI
Mercóvil S.A – Hyundai Maquinaria Pesada
Quality and Productivity Coordinator
January 2012 - January 2016 (4 years)
Medellín, Colombia
Comprehensive management of the quality system, document control, indicator analysis, and continuous improvement (Kaizen – 5S).

Key Results:
✔ Led over 400 Kaizen improvements
✔ Annual savings exceeding €50,000
✔ Optimization of administrative and operational processes
5S Kaizen Productivity Process Improvement KPIs
Maquila Project
Administrative Projects Leader
January 2017 - December 2024 (7 years and 11 months)
Administrative management, suppliers, document control, internal organization, and operational monitoring.

Key Results:
✔ Reduction of rework
✔ 50% improvement in document search times
✔ Strengthening of internal administrative order
Business Organization Administrative Management Process Improvement Billing Purchasing

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Environmental Engineering
Universidad Libre de Pereira
2006
Formación en análisis de procesos, gestión normativa, evaluación de riesgos y estructuración de sistemas organizacionales. Base técnica sólida en planificación, control, optimización de procesos y documentación estratégica.
Internal Audit ISO 9001 / 14001 / 45001
ICONTEC
2015
Formación especializada en planificación, ejecución y cierre de auditorías internas bajo normas ISO 9001, ISO 14001 e ISO 45001. Evaluación de cumplimiento normativo, identificación de brechas, análisis de riesgos y formulación de acciones correctivas y preventivas orientadas a la mejora continua.