About Carol
- Expertise inskill developmentfor effective andbeneficial integration for allwith a unique onboarding process,
- A strong capacity for **adaptation to international teams**, facilitating intercultural collaboration;
- For new projects: the ability to fillProduct / UXroles and boost this dynamic, while awaiting the full assembly of your project team. This includes designing and facilitating Design Thinking workshops, creating UX mockups, writing Themes, Epics, Features, and User Stories, prioritizing features, as well as producing structuring deliverables (roadmaps, product mapping, etc.).
French
Native or bilingual
English
Native or bilingual
Experience
- VOXALYProduct OwnerOctober 2023 - October 2024 (1 year)Nantes, FranceConsultant Product Owner on a new B2B customer portal for organizing online company elections.Expertise, Scope, and Context:Digitization of the online voting process.Role and Actions:Skill development in voting processes.Requirements gathering and writing US/tickets.Prioritization of features, US, and bug tickets.Facilitation of agile ceremonies (refinement/sprint planning/retrospective) and other workshops.Creation and maintenance of Product Mapping.Interface with QA teams or third-party applications.Prioritization of QA bugs.Reporting > facilitation of the Steering Committee (key dates/risks/decisions).Reporting > facilitation of the weekly PO meeting.Monitoring and reporting on roadmap adherence.Assistance with technical estimation of features by lot.Monitoring resource projection (via SP).Recruitment.Implementation of agile practices.Team Size:Average of 6: 5 back-end developers, 1 UX designer + 1 UI designer, a QA team, a Scrum Master.Tools:Jira, Confluence, Excalidraw, Figma, Matomo, Screeb (satisfaction survey tool), Teams.Methodologies:Scrum
- SNCF Gares et Connexions-NantesProduct OwnerTRANSPORTATIONOctober 2021 - June 2023 (1 year and 8 months)Nantes, France• Consultant Product Owner for Gares et Connexions on internal projects - B2E + B2CExpertise, Scope, and Context:• Management of API development.• Usage of Salesforce as a system administrator.Role and Actions:• Requirements gathering and writing US/tickets.• Prioritization of US and maintenance tickets.• Prioritization on a shared backlog.• Inter-team interfacing (including the data team).• Facilitation of agile ceremonies (refinement/sprint planning/retrospective/daily) and other workshops.• Product mapping, roadmap.• Acceptance testing.• Facilitation of steering committees with SNCF business experts and reporting.• Writing user manuals.Team Size:Average of 6: 3 to 4 back-end developers (shared with 2 other teams) + 2 to 4 mobile developers also shared, 1 external UX designer.Tools:Salesforce, Azure, Jira, Confluence, Miro, Figma, Copado (automated testing), Skeepers (Satisfaction Form).
- AFONEProduct OwnerBANKING AND INSURANCEAugust 2019 - June 2020 (10 months)Angers, FranceConsultant Product Owner for AFONE on a neobank project with front-end, back-end, and mobile components - B2B + B2CExpertise, Scope, and Context:
- Mobile application in React Native.
- Registration / Login.
- Banking operations (front-end).
- KYC (digitization of identity documents and proof of address).
- Bank mobility.
- Compliance required for creating personal and professional bank accounts on a European scale.
- First PO to hold the position on the project + agile methodology support.
Role and Actions:- Support in agile methodologies and Jira.
- Feature prioritization.
- Writing US.
- Validation of developed features.
- Interviews with business experts (compliance and accounting, in particular).
- Mapping business processes.
- Retroplanning.
- Collaboration with the QA engineering team.
- Coordination and assurance of good cohesion between UX, design, and the development team.
- Project monitoring.
- Sprint management.
- Facilitation of agile ceremonies (stand-up/backlog grooming/sprint planning...).
- Reporting.
- Interfacing with partners (e.g., for the digitization SDK).
- Participation in recruiting a new PO.
- Benchmarking of neobanks.
Team Size:Average of 11: 3 to 4 back-end developers (part-time then full-time) + 4 to 5 mobile developers, 1 UX designer, 1 web designer.Tools:Jira, Confluence, Trello, Gitlab, Miro, Adobe XD, Sketch, Invision
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Education
- Master's Degree in Editorial WebUniversity of Poitiers2010