Carole Lepetit

Coordination between departments and IT to evolve processes and tools (SAP, CRM):

- Working groups (Pricing Services, Field Sales Force and Telesales, Marketing)

- Writing specifications

- Acceptance testing phases

- Change management

- User training

Coordination of business referents and expression of needs to technical teams (internal development or service provider) for each interface of the new CRM for the National Association France:

- Facilitation of business workshops (marketing, digital, data, donor relations, administration...)

- Writing specifications

- Configuration with the IT department

- Acceptance testing

- Change management: change of business processes, project communication and user training

Migration of the existing database: 1.5 million contacts

- Cleaning and updating of the database

- Field mapping between the 2 tools

- Data loading and control

🌐 Facilitation of an internal network of innovation correspondents from different EDF entities and subsidiaries in Auvergne Rhône-Alpes.

💻 Digital communication and SEO optimization of the website www.metiersdesenergies.fr

💡 Coordination of the opening of an inter-company innovation hub on the challenges of energy transition / industrial decarbonization.

🔌 "Low-carbon construction site" project management: The low-carbon mobility construction site is an EDF Izivia electric charging station installation project. Experimentation in partnership with industrial companies Bosch Rexroth, Volvo Construction, Vicat, Serfim, the Lyon metropolitan area and the municipality of Bron.