Freelancer profile translated to English.

Description

I help SME leaders structure their teams, secure their processes, and improve operational performance.

With 25 years of experience in HR, management, administrative support, organizational optimization, and change management.

Certified professional coach, with a degree in process management and engineering.

✔ My role

As an operational right-hand woman and sparring partner, I transform an organization that "runs on the leader's energy" into a fluid, autonomous, and high-performing structure.

✔ What I handle:

- SME structuring and management

- Role clarification

- Process security

- Internal coordination

- Strategic HR

- Administrative Support

- Organization & prioritization

- Sensitive issue management

- Coaching for managers and the leader

✔ For whom?

Leaders who lack:

- time

- structure

- reliable support

- visibility

- peace of mind

✔ My promise

You focus on the essentials while I restore order, streamline your organization, and secure your operations.

To learn more about the packages:

Industry field of expertise

Languages

French
Native or bilingual
English
Fluent

Workplace preferences

Can work on-site

Lyon (up to 50km), Lyon (up to 50km)

Actionr
Leader
CONSULTING AND AUDITS
September 2018 - Today (7 years and 9 months)
Lyon, France
My expertise:

• HR & Organizational Structuring
• Operational Management
• Optimization of Administrative Support & Customer Relations
• Implementation of processes & tools
• Recruitment, onboarding, skills development
• Leader support
• Change management & internal communication
What I do concretely:
• Express organizational audit
• Mapping of roles and responsibilities
• HR structuring (interviews, documents, obligations)
• Administrative support optimization (orders, disputes, customer satisfaction)
• Implementation of simple dashboards
• Operational coaching for teams
• Support for the leader in their decisions

Results obtained:

• +20 to 40% of time freed up for the leader
• Reduction in turnover
• Reliable and documented processes
• More autonomous teams
• Less stress and better customer satisfaction
Operational Management Recruitment Process Optimization Human Resources Training
Actionr
Consultant and Trainer
CONSULTING AND AUDITS
January 2017 - Today (9 years and 5 months)
Lyon, France
Trainer, career development consultant, recruiter

- Management training
- Coaching
- Skills assessment
- Recruitment
Training Recruitment Project Management HR Consulting