Freelancer profile translated to English.

Description

I support my clients on short-term missions (organizational or digital transition) or long-term missions (administrative support, marketing, process optimization...) by using all the skills acquired during my career in small and large companies (+15 years of complementary experience in sales, marketing, management, customer service).

Industry field of expertise

Languages

French
Native or bilingual
English
Fluent
German
Conversational
Portuguese
Conversational

Workplace preferences

Can work on-site

Basse-Nendaz (up to 20km)

Indépendant
Organization and Marketing Consultant
CONSULTING AND AUDITS
June 2023 - Today (3 years and 2 months)
Basse-Nendaz, Switzerland
I support my clients on short-term projects (organizational, digital transition) or longer-term projects (marketing and digital support, administrative, process improvement...)

Support for organizational change (needs assessment and analysis, process adaptation/optimization, tools, dashboards)
Implementation and monitoring of digital projects: new website, social media presence, branding
Change Management Project Management CRM E-commerce Process Optimization
ARNEO_
Director of Support Functions
E-COMMERCE
June 2022 - June 2023 (1 year)
92100 Boulogne-Billancourt, France
Define and implement the strategy and organization of a business unit dedicated to support functions, transversal to the 7 SMEs of a group under formation: HR, Accounting, Communication, Marketing, Legal.
Develop the strategy, internal procedures, and choose common tools.
Structure governance and create monitoring indicators.
Organization Consulting Marketing
RENAULT GROUP
Relationship Marketing Department Manager
AUTOMOBILE
October 2018 - May 2022 (3 years and 7 months)
92350 Le Plessis-Robinson, France
Manage a department of 35 employees (internal and external providers):
Supervise the management and updating of the national database (43 million records) ensuring GDPR compliance
Manage the department (HR, representation, quality control, employee support, handling complex issues) and its annual budget of over €4 million (project proposals, allocation, monitoring, monthly reports, presentations).
Logistical and administrative organization: rapid transition to 100% remote work during Covid lockdown. Site relocation, in coordination with HR, infrastructure, and union partners (15 km)
CRM Team Management Marketing Project Management Organization

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Master of Science
Sciences Po Grenoble
2005
Master, Sciences politiques
Master 2, Project Management
Université Paris-Sorbonne
2006
Master 2, Gestion de projets

TOEIC
TOEIC
2023
English

Carole F.

Organization and Marketing Consultant

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