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Carole ChapeluCC

Carole Chapelu

Project Management Consultant

€700/day
Paris, FR
15+ years
Project Management
Agile Method
Team Management
English
Change Management

Average response time: 1 hour

Freelancer profile translated to English.
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About Carole

Are you looking for a flexible and organized person to build a project with your teams?

I am available to work remotely or at your company, in order to
  • manage projects as a service provider within IT or business teams
  • assume the roles of Product Owner, Scrum Master, or Business Analyst
  • coordinate or participate in business transformation projects
  • lead or co-lead an activity while respecting objectives and continuously improving.
What makes me different?
I master project management from start to finish, from idea to finished product.
I have worked in project management in marketing, business, MOA, IT, and agile teams.
Finally, I have extensive experience in regulatory and digital projects.

What I like?
  • Understanding the challenges
  • Challenging and testing ideas
  • Defining stakeholder responsibilities and project organization
  • Building fluid products and journeys
  • Transforming constraints into opportunities
  • Demonstrating POCs
  • Doing demonstrations at the end of agile sprints
  • Working in a team with respect for everyone
  • Limiting risks and seizing opportunities
  • Supporting operational teams

What deliverables can I produce?
  • Briefs, prompts, specifications, calls for tender
  • Presentations and reports
  • Mandates, framing documents, investment files
  • Analyses and audits
  • Functional and technical specifications
  • Classic project tracking tools (planning, dashboards, deliverable tracking)
  • Agile deliverables with JIRA (Kanban, Scrum, or SAFe): product vision, story mapping, product backlog, sprint backlog, user stories, burndown charts

In which business sector?
My experience is primarily in banking, focusing on credit and insurance products.
I am open to other products and business sectors.
Banking and Financial Services
Insurance
Digital and IT Services
Healthcare payors
Consulting and Audits

  • French

    Native or bilingual

  • English

    Fluent

  • Spanish

    Fluent

Can work on-site
Paris (up to 10km)

Experience

  • Indépendant
    Project Management Consultant
    BANKING AND INSURANCE
    September 2025 - Today (9 months)
    Paris, France
    I work with companies to manage projects or product backlogs within IT or business teams;
    I take on the roles of project manager, product owner, scrum master, or business analyst to work as a team on the creation or improvement of a product, respecting the methodologies desired by the client.
    I also provide and/or organize training in collaboration with other entrepreneurs on agile methods, project management, digital transformations, and risk and opportunity management.
    Agile Method Project Management Active Listening Training Facilitation Digital Transformation
  • BNP Paribas Personal Finance
    Project Manager / Business Analyst / Product Owner
    BANKING AND INSURANCE
    January 2017 - August 2025 (8 years and 7 months)
    Levallois-Perret, France
    2024/2025 In training/career change with Centrale Supélec Exed

    2021/2024 Business Analyst in the "squad" insurance and provident team
    Agile team responsible for several software applications
    Tools used: JIRA
    Methods: KANBAN and SCRUM
    Sprints of 3 weeks

    My work:
    • Understanding and breaking down IT needs
    • Writing features and user stories on JIRA in KANBAN boards (previously used by the main development team) then from the end of 2022 in SCRUM boards
    • Teamwork on sprint prioritization
    • Explaining the work to developers and validation/control teams (architecture, IT security...)
    • Managing inter-team tickets and with foreign subcontractors (Romania) or with the BNP-Paribas group (Cardif, BNP Paribas Spain)

    Projects managed:
    • Digitization of insurance and provident journeys (subscription and termination)
    • Creation of new provident products
    • Formalization of data for sending to the company's data lake
    • Modification of networks to send data between internal and external applications

    2018/2021 IT Project Manager
    Team responsible for the Marketing Department's IT projects

    My work:
    • Scoping investment files with the sponsor and relevant teams (Several business units, several IT teams, and security and architecture teams)
    • Working on increasing value and reducing costs with a systematic search for MVPs
    • Writing files (mandate and scope agreement) and presenting them in investment committees
    • Implementing projects in compliance with specifications and, for 4 out of 5 projects, within the planned deadlines and budgets
    Example of a successful project: a more profitable borrower's insurance compliant with the DDA (Distribution of Insurance Directive) regulation.
    Digital Transformation Agile Method English Collaborative Tools IT Project Management
  • BNP Paribas Personal Finance
    MOA and Business Project Manager
    BANKING AND INSURANCE
    September 2012 - January 2018 (5 years and 4 months)
    Levallois-Perret, France
    MOA Project Manager from 2015 to 2018: managing regulatory and business projects
    Cross-functional projects team
    My work:
    • Project scoping with all internal stakeholders (business, legal, regulatory, marketing, communication, IT) and external stakeholders (Insurers and business partners)
    • Assembling a project team and a business plan
    • Writing investment files
    • Presenting in validation committees
    • Leading and monitoring the project until the operational integration phase

    Projects managed:application of regulatory changes and financial optimizations on credit and insurance pricing, contracts, subscription processes, websites, mobile applications, and communications.

    Business PMO for the Auto France Program from 2012 to 2015
    A program of 10 transformation projects for the Auto business line.
    My work:
    • PMO work (budget dashboard, planning, and team monitoring)
    • Facilitating workshops to advance granting tools with internal and external IT teams, MOA, and granting teams in Noisy Le Sec.
    Change Management Active Listening Project Management Workshops Facilitation Writing Skills
Check out Carole's experience

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Education

  • Project Management Certification
    Centrale Supélec Exed
    2025
    Certification Management de projet
  • Sustainability Essentials for Business, Leadership and Sustainability
    Cambridge Institute for Sustainability Leadership (CISL)
    2023
    Sustainability Essentials for Business, Leadership and Sustainability
Check out Carole's education

Certifications

  • ip PO
    Scrum

Skill set

Active Listening
Ability to organize, adapt, and work in a team
Project Planning and Scheduling
Resource Allocation and Management
Request for Proposal (RFP)
Agile Ceremonies Facilitation
Digital Transformation
Agile Team Coaching
Workshops Facilitation

Categories