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Carmen MerleCM

Carmen Merle

Virtual Assistant & Administrative Support

€180/day
Paris, FR
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Carmen

Trilingual professional (French, English, Spanish) with 6 years of experience in international and demanding environments (SNCF, Alstom, Auchan).
I have worked on project management, coordination, data analysis, and operational support tasks. Organized, reliable, and autonomous, I quickly adapt to your tools and work pace.

🧩 What I offer on Malt:
✅ Administrative Support & Schedule Management
📊 Reporting / Dashboard Creation (Excel, Power BI)
🔍 Data Entry, Processing & Verification
✉️ Client/Supplier Relations, Follow-ups, Tracking
🛒 Purchasing Support & Supplier Sourcing: tender tracking, follow-ups, market watch
📁 Project Management Assistance (PMO, Coordination)
🌍 Translations or Proofreading FR ⇄ EN ⇄ ES

🧠 My strengths:
- Trilingual: 🇫🇷 French (native), 🇪🇸 Spanish (bilingual), 🇬🇧 English (TOEIC 920)
- Excellent command of Excel, Power BI, SAP, Jira, SQL
- Experience in remote work and distance communication
- Organized, autonomous, reliable
  • French

    Native or bilingual

  • English

    Fluent

  • Spanish

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • SNCF
    BUSINESS ANALYST
    TRANSPORTATION
    August 2017 - August 2019 (2 years)
    Lille, France
    TRAIN PORTFOLIO MANAGEMENT AND DEVELOPMENT
    PARTICIPATE IN DEFINING AND MODIFYING THE OFFER
    o Enhance the TGV commercial offer, considering production constraints and market needs.
    o Establish quantitative and qualitative diagnostics by producing monthly activity reports (traffic, revenue, average basket, fare contribution, etc.) - for example: losses or gains due to events or calendar effect compared to the previous year.
    o Analyze data from a national database and propose offer improvements.
    o Participate in the development of strategic objectives and the annual budget.
  • Auchan Retail International
    PRODUCT ASSISTANT
    RETAIL (LARGE RETAILERS)
    October 2019 - April 2020 (6 months)
    Lille, France
    TRACKING THE PRODUCT FROM CREATION TO IN-STORE DELIVERY
    PRE-LIST AND MAKE DIGITAL CATALOGUE AVAILABLE TO COUNTRIES
    o Act as the interface between countries and the Product and Flow Department for selections, commitments, and country samples. Relay remarks, needs, and questions from stakeholders.
    o Ensure the quality and relevance of product data throughout the product lifecycle; in collaboration with the Product Manager, the Sourcing Office, and the supplier.
    o Ensure compliance with specifications, enrich data, and write commercial texts that meet customer needs.
  • Alstom
    PROJECT PURCHASER (METAL PARTS)
    TRANSPORTATION
    July 2020 - July 2022 (2 years)
    Barcelone, Spain
    ENSURE PROJECT EXECUTION IN LINE WITH QCD OBJECTIVES
    SUPPLIER RELATIONS
    o Support the global supplier panel relationship (supplier workload, negotiation, contracts).
    o Monitor supplier performance and issues daily (e.g., raw material supply problems).
    PROJECT INVOLVEMENT
    o Preparation and management of tenders (RFQ), offer analysis, and cost optimization.
    o Lead project negotiation and risk management, and coordinate with all departments in problem-solving.
    o Ensure contract compliance (quality, conformity, delivery date, logistics, price).
    o Active participation in product strategy and market and supplier watch in local and international markets.

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Education

  • Master in Business Unit Management
    IAE Lille
    2019

Certifications

  • Six Sigma Yellow Belt Certification
    Coursera
    2021

Skill set

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