About Carlos
As a specialized and certified HubSpot Partner, I'm deeply dedicated to harnessing the power of the HubSpot and Omnichannel solutions to enhance your performance
HubSpot CRM:
• Implementation and revamping for your sales and marketing teams
• Expert advice on industry best practices
• Tailored configuration of the solution to meet your unique needs
• Building a solid foundation by structuring your workflows
• Comprehensive training aligned with your specific requirements
HubSpot MarketingHub:
• Seamlessly integrating your leads into sales funnels (lead nurturing) and automating your marketing efforts for maximum efficiency
• Implementing AI xhat and whatsapp solution to lead capture
HubSpot SalesHub:
• Advice/implementation of your sales pipeline and sales processes
• Integrate and dessing AI voice bot on the phone to manage the customers and generate upSelling
• Automation of your sales process through workflows to enhance your productivity
• Creation of dashboards/reporting for commercial activities to manage your sales team
HubSpot ServiceHub:
• Create the ticketing system and workflows.
• Automate the response to give a top tier Customer Experience
• Design and integrate AI voicebots, AI chatbots and whatsapp to automate 80% of customer service
• Create chat flows to have 24/7 attention to our customers
we'll I'm here to help you and give you support through HubSpot offering tailored services to unlock the full potential of this tool.
Ready to generate more revenue? I would be delighted to answer all your questions!
Waiting to get in touch :D
Carlos
Spanish
Native or bilingual
English
Fluent
Catalan
Native or bilingual
Can work on-site
Barcelona (up to 50km), Madrid (up to 50km), Girona (up to 50km)
Experience
- La Salle BCNAssociate ProfessorSeptember 2022 - January 2023 (4 months)Barcelona, SpainDid clases as the main profesor within the new degree of Business Integillence and Analytics. Were teached the students about how to implement a CRM and how to take most of its potential
- SingularitechChief Executive Officer & FounderJune 2021 - Today (5 years)Barcelona, Spain•Certified partner for HubSpot, Spendesk and RingOver.•Defined vision and B2B strategy for the marketing, sales and service department digital transformation•Created from scratch portfolio of SMB (clients from 10-300 employees and 5-100M of revenue), particularly in tech and industrial space.•Applied consultative approach to help directors CSO, CMO and CTO with their digital transformation needs•Lead implementation of the software and conducted training until completed and certified successful onboarding
- FedEx ExpressAccount ExecutiveSeptember 2016 - May 2021 (4 years and 8 months)Barcelona, Spain•Manage the client portfolio of the most important accounts of North Catalonia, accomplishing 42% of growth•Close sales of new business opportunities and upsell our current customers finding expansion opportunities and blockers•Consultative approach, developing an understanding of the customer business and giving recommendations about optimization and profitability.•80% of portfolio of SMB and 20% on Enterprise customers•Managing deals between 15-300K•Worked on trainings, integrations and ops implementation
Reviews
Recommendations
+3
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Education
- B2B Management, Sales StrategyESADE Business & Law School2019B2B Management, Sales Strategy
- Advanced Marketing Strategy, Marketing StrategyESADE Business & Law School2018Advanced Marketing Strategy, Marketing Strategy
Certifications
- Advance Marketing StrategyESADE2018