About Carlos
English
Native or bilingual
Spanish
Native or bilingual
Experience
- ENGIE / DH EcoenergíasManagement Director and Commercial DirectorENERGY AND UTILITIESJanuary 2021 - November 2025 (4 years and 10 months)Madrid, SpainCross-functional responsibility for Sales, Marketing, Operations, and Asset Management, with periodic reporting to the Board. Leadership of a multidisciplinary structure of up to 35 people (commercial, technical, operations, support, finance), ensuring alignment between commercial promise, operational capacity, and service quality.• Design and lead the commercial and marketing strategy: segmentation, value proposition, pricing, go-to-market by city/segment.• Manage P&L: budget, monitoring, cost control, profitability analysis, and corrective actions.• Implement and maintain commercial and marketing procedures: funnel, reporting, standards, and continuous improvement.• Define and track commercial and service KPIs (acquisition, conversion, profitability, quality, incidents, SLA).• Align commercial promise with Operations: coordination of capacity, planning, service quality, and customer experience.• Business and institutional development: licenses, expansion, agreements with public entities and strategic partners.• Drive digitalization: management and customer platform, and CRM implementation (Zoho, Salesforce).• Team management: selection and structure, objective setting, performance evaluation, training, and development.
- DH EcoenergíasBusiness Development DirectorENERGY AND UTILITIESJanuary 2019 - January 2021 (2 years)Madrid, Spain• Define expansion strategy: pipeline, feasibility, prioritization, and licensing roadmap.• Lead institutional relations with city councils (Palencia, Ávila, Zamora, Lugo, Burgos, León, etc.) for concessions, permits, and economic models.• Prepare and execute sales processes for RTB (Ready-to-Build) projects to investors: data room, model, narrative, negotiation.• Design and implement a commercial system: segmentation, pricing, proposals, budgeting, reporting, and CRM.
- Tudomus.com/.es (Proptech)Founding PartnerREAL ESTATEJanuary 2014 - January 2019 (5 years)Madrid, Spain• Define strategy, product, and business plan. Design go-to-market and commercial scaling. Build and manage channels: sales network and national expansion. Develop strategic agreements with servicers and partners. Secure public funding and manage growth until exit.
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Education
- Executive MBAIE Business SchoolExecutive MBA
- Degree inComplutense University of Madrid (UCM)Licenciado en
Certifications
- RICSRICS2014