CGFreelancer profile translated to English.
Back to original languageAbout Carlos
I am a microcomputer support specialist with extensive experience in incident resolution, hardware and software maintenance, and remote and in-person technical assistance. I offer efficient solutions to optimize equipment and network performance, ensuring fast and professional service. If you need reliable technical support, contact me!
Spanish
Native or bilingual
Can work on-site
Salamanca (up to 50km)
Experience
- Universidad de Salamanca – Grupo AMS, INYCOMMicrocomputer Maintenance TechnicianFebruary 2008 - Today (18 years and 4 months)• Resolution of hardware and software incidents (PCs, printers, networks, and peripherals).• Installation and configuration of software and devices.• Technical support and advice on IT implementations.
- QUALYTEL TELESERVICESADSL Technical Specialist AgentNovember 2003 - February 2008 (4 years and 3 months)• Technical support for incidents related to ADSL services.• Administration of tools and management of user databases.
- Fundación General de la Universidad de SalamancaSystems Administration TechnicianMarch 2003 - December 2003 (9 months)• Maintenance and development of systems and networks.• Creation of web and multimedia projects.• Technical support in hardware and software.
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Education
- Higher Technician in Computer Systems AdministrationVenancio Blanco Institute2003Técnico Superior en Administración de Sistemas Informáticos
- CertiprofREMOTE WORK AND VIRTUAL COLLABORATION2021Certiprof