Freelancer profile translated to English.
Back to original languageAbout Carlos
IT professional, systems administrator, and technology consultant with extensive experience in technical support, information security, and process automation. I help companies and professionals resolve incidents, optimize their systems, and digitize their processes through practical, secure solutions tailored to their needs. Specialized in Linux, Windows Server, networks, cybersecurity, ISO 27001 audits, web servers, automation, and custom software development. If you are looking for a committed, problem-solving professional with the ability to explain technology simply, I will be happy to help you.
Spanish
Native or bilingual
English
Conversational
Can work on-site
Murcia (up to 50km)
Experience
- 4GL SoftwareISMS Technical ManagerJanuary 2024 - January 2025 (1 year)Murcia, SpainISMS Technical Manager and administration of 24x7 production environments. Supervision, monitoring, and resolution of critical incidents in IT infrastructure, servers, and business services. Information security management, advanced technical support, problem analysis, and operational continuity. Experience in Linux/Windows systems, networks, remote support, task automation, and preventive maintenance. Technical coordination to ensure the stability, availability, and security of production systems.
- Murcia Compuelectrónica ColombiaRepairJanuary 2014 - January 2023 (9 years)Diagnosis, repair, and maintenance of computer equipment, laptops, and end-user systems. Resolution of hardware and software incidents, installation and configuration of operating systems, equipment recovery, and performance optimization. Experience in remote and on-site technical support for individuals and small businesses, including networks, backups, peripheral configuration, and personalized technical assistance.
- Corporación iberoamericana de estudios CIES ColombiaComputer Science Module ProfessorJanuary 2012 - January 2014 (2 years)Technical training for users and companies in the use of IT tools, systems, and business applications. Development of documentation, practical assistance, and support in technology implementation and adaptation processes. Experience in training related to technical support, management software, and incident resolution.
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Education
- Operations for assembly and repair of microcomputer equipment.Arq2023Operaciones de montaje y reparación equipos microinformáticos.
- ADE Specialist in Computer ScienceUniversidad Santiago de Cali2010ADE Especialista en informática