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Carla DulacCD

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Freelancer profile translated to English.
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About Carla

Holder of a Master 2 in Law and currently working at the luxury hotel St Regis in Bora Bora, I put my pen, my legal rigor, and my sense of excellence at the service of your writing projects.
Thanks to my dual background, I offer you impeccable quality content, with a keen sense of detail and confidentiality.
My areas of intervention:
Legal & Institutional Writing: Specialized blog articles, legal simplification, proofreading and document compliance.
Premium & Luxury Writing: Web content, storytelling, articles on the tourism, high-end hospitality, and travel sectors.
SEO Optimization: Structured and optimized texts to boost your visibility on Google.
The "plus" for your company: > Working from French Polynesia, my time difference with mainland France is a real asset for your projects. You entrust me with a mission at the end of the day? I write it during your night. Your deliverables are ready and available in your inbox as soon as you arrive at the office the next morning.
Let's discuss your needs today!
  • French

    Native or bilingual

  • English

    Native or bilingual

  • Spanish

    Conversational

Remote only
Primarily works remotely

Experience

  • The St. Regis Bora Bora Resort
    Front Office Agent
    HOSPITALITY
    December 2025 - Today (6 months)
    Papeete, French Polynesia
    Within this world-renowned establishment, I manage the operational aspects and coordinate the stays of an ultra-demanding international clientele. This key position develops skills daily that are directly transferable to my freelance missions:
    -Administrative rigor & Complex management: Daily use of management software (Opera PMS), flow management, handling high-stakes disputes, and ensuring absolute billing accuracy (zero errors tolerated).
    -Interdepartmental communication & Synchronization: Real-time coordination between different departments (Butlers, Concierge, Management) to synchronize complex specifications.
    -Writing & Luxury Standards: Drafting activity reports, internal procedures, and high-standard written correspondence adhering to the "St. Regis" excellence charter.
    -Problem-solving under pressure: Managing unforeseen and complex situations with an analytical mind, great diplomacy, and high responsiveness.
    Project management Customer relationship management Activity reports Crisis management Process management
  • Amanoi, Aman
    Front Office Supervisor-Management Trainee Program
    HOSPITALITY
    May 2024 - September 2025 (1 year and 4 months)
    Vinh Hy, NT, Vietnam
    As part of this intensive management program within one of the world's most exclusive resorts, I was trained in team management and operational excellence in a remote environment. This journey consolidated my management and organizational skills:
    -Leadership & Team Coordination: Shift manager, schedule management, supervision and mentoring of local teams to ensure smooth workflow between departments.
    -International & Cultural Adaptability: Immersion and rapid adaptation to Vietnamese culture, managing high-end international clientele, and intercultural communication.
    -Process Optimization (Workflow): Analysis of field feedback and proposing solutions to management to optimize internal operational processes.
    -Autonomy & Proactivity: Proactive resolution of complex logistical and human problems, specific to the demands of an ultra-remote luxury resort.
    Leadership Adaptability Intercultural communication Autonomy Process optimization
  • Royal Monceau, Raffles Paris
    Banquet Head Waiter
    HOSPITALITY
    September 2023 - March 2024 (6 months)
    Paris, France
    -Regular freelance work at this Parisian Palace for prestigious events and high-standard banquets. This demanding experience developed my sense of organization and efficiency:
    -Responsiveness & Flexibility: Immediate integration into temporary teams for high-pressure events with strict protocols.
    -Coordination Assistance: Direct support to the Maître d'Hôtel in team coordination and time management to ensure a seamless déroulement.
    -Rigor & Attention to Detail: Strict application of Palace standards where every detail counts and where errors are not an option.
    Adaptability Teamwork Reactivity Attention to detail

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Education

  • Master of Science
    Ferrandi Paris
    2024
    Master of Science
  • Master 2
    Columbia University, Paris
    2020
    Master 2

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