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Carla B.CB

Carla B.

Virtual Assistant/Customer Service

€180/day
Ribeira, ES
0-2 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Carla

As a digital professional, I combine two key specialties for businesses looking to grow in an orderly and effective manner:

🔹 As a Virtual Assistant, I help entrepreneurs and teams structure their processes, manage their time, and optimize their daily operations. My approach is based on efficiency, intelligent automation, and fluid communication.

🔹 As a Media Buyer, I design, set up, and manage advertising campaigns with a strategic focus, constant analysis, and data-driven decision-making.

What do my clients get? Comprehensive support: from internal organization that allows for confident delegation, to the execution of campaigns that generate real results.

I work with digital brands, independent professionals, and expanding businesses that value the balance between structure and creativity.

💼 Key skills:

Digital organization and remote management

Meta Ads and Google Ads campaign planning and execution

Task and internal system automation

Advertising data analysis

Process and workflow optimization

Customer service and multichannel support

🎯 My commitment is to help businesses grow without losing focus, control, or quality.
  • Spanish

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • Ryan Miller
    Virtual Assistant
    December 2025 - Today (6 months)
    - Comprehensive executive calendar management and strategic meeting coordination (Google Calendar, priority management, and productive time blocking).

    - National and international travel organization (bookings, documentation, incident management, and time optimization).

    - Administrative and legal coordination (licenses, official procedures, certificates, liaison with public bodies).

    - Vendor and service management (search, negotiation, follow-up, and quality control).

    - Property supervision and maintenance (technician coordination, incident management, and budgeting).

    - Organization of private and corporate events.

    - Support in strategic personal processes (search for specialized medical services, advice, comparisons, and decision-making).

    - Document management and basic financial control (invoice organization, payment tracking, and communication with accounting firms).
    Administrative Management Event Organization Calendar Management Travel Organization
  • Mamis Digitales
    Virtual Assistant
    March 2025 - Today (1 year and 3 months)
    Pedro A. Remoto Elementary School, NR, Philippines
    Virtual Assistant to the Director of Learning. Support for tutor emails. I assist in exam preparation and student access, and respond to emails regarding queries. Coordination of Mamis Digitales certificates and response to related emails. Review of content viewed by students and preparation of data for delivery to IQS. Preparation and constant updating of final data for IQS. Google Drive and Workspace organization. Creation of SOPs. Experience with Keap (Infusionsoft), WordPress, and Thrivecart.
    Organizational Efficiency Email Management Customer Relationship Management (CRM)
  • Hera Viajes
    Travel Agent
    November 2024 - Today (1 year and 7 months)
    This is my project for my online travel agency. I search for trips, create posts with Canva. I manage social media and customer service.

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Education

  • Virtual Assistant
    Mamis Digitales
    2024
    Asistente Virtual
  • Degree in Business Administration and Management, Business Administration and Management, general
    Business Studies
    2011
    Grado en Administración y Dirección de Empresas, Administración y gestión de empresas, general

Skill set (45)

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