Carinne Rajaonson, Sales Administration and Customer Relations Officer

Freelancer profile translated to English.

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Description

With a diverse background and solid experience in customer relations and sales administration, I support companies in their commercial management.

What I offer:

- Reliable and responsive order management from entry to delivery

- Clear and efficient invoicing and credit note management

- Acting as the interface between sales, logistics, and accounting departments

- Reporting and updating customer information in ERP/CRM systems

Focus on your development and entrust your sales administration to me.

Rigorous, responsive, and organized, I can be flexible to adapt quickly to your processes.

Industry field of expertise

Languages

French
Native or bilingual
English
Conversational
Malagasy
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

Laboratoire Alcon
Customer Relations Officer
PHARMACEUTICALS INDUSTRY
November 2024 - January 2025 (2 months)
Rueil-Malmaison, France
Handling, processing, and tracking orders; taking phone calls; responsive management of customer and sales force requests; processing notifications from automated order systems; invoicing.
Order Management Invoicing Customer Relationship Management SAP Salesforce
Make Up For Ever
Export Customer Relations Officer
FASHION AND COSMETICS
February 2022 - May 2023 (1 year and 3 months)
Gennevilliers, France
Primary contact for the North America subsidiary and European agents: handling, processing, and tracking orders; managing transport modes while respecting market deadlines and costs; managing order backlogs in collaboration with preparation workshops; monitoring agents' accounting statuses in case of blockages.
Order Management Invoicing Customer Relationship Management Microsoft AX Inventory Management
Morgan
Customer Relations and Sales Administration Officer
FASHION AND COSMETICS
September 2021 - January 2022 (4 months)
Paris, France
Monitoring product launches on partner websites; verifying the completeness of product information provided; creating SKUs for partners; invoicing; preparing and sending samples to partners; managing delivery appointments with partners.
Microsoft Excel Pivot Tables Delivery Management Partner Management Product Knowledge

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CAP Aesthetics
IFPM
2024
CAP Esthétique
Professional Bachelor's Degree in International Business Professions
Université Paris-Est Créteil, IUT
2018
Licence Professionnelle Métiers du Commerce International

Check out Carinne's education

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