About Carine
User Experience and UI/UX Design for e-commerce sites & online stores (e-retail)
French
Native or bilingual
Experience
- LA PERLE WUSSULANAudit, Redesign and E-commerce Project ManagementE-COMMERCEFebruary 2025 - January 2026 (11 months)Client Context:
- Highly competitive artisanal candle market
- Very limited technical skills
- E-commerce site redesigned multiple times
- Website dependence on social media
- No customer reviews displayed on the site
- Key ingredient not explained or highlighted at all
- Perfume crowdfunding campaign
- Perfume to be added to the site, which until then only offered candles
My Intervention Objective:- Improve online store performance
- Enhance the user experience on the e-commerce site
- Identify errors on the e-commerce site that had never been noticed
- Capitalize on the key ingredient (differentiating and identity-defining): wussulan
- Unify the perfume and candles under a common universe and narrative
- Bring more stability to the founder by taking full control of the interface once and for all. The goal is to avoid constant redesigns, by knowing all the blocking points to resolve.
Bonus: she identified her SEO and product photography needsMissions Performed:- Comprehensive audit of the e-commerce site interface: ergonomic (UX), marketing, CRO, and consumer psychology analysis
-> Audit conducted throughout the entire sales funnel (key pages the consumer visits)- Prioritization of recommendations
- Writing of homepage + product pages
- Development of a real graphic charter
- Creation of visual mockups incorporating all the previous elements
- Integrations and development
- Project management and integration monitoring
- Carine Pasquier E.IConsultant for E-commerce SitesCONSULTING AND AUDITSDecember 2024 - Today (1 year and 6 months)Orléans, FranceI audit, improve, and maintain e-commerce sites.How?
- Visual interfaces
- Content (freshness of information, new collections, etc.)
- Woocommerce and Shopify
Why?- Increase clicks on the add-to-cart button on your product pages
- Increase sales (conversion rate)
- Reduce cart abandonment
- Decrease bounce rates
And without increasing traffic (yes, yes it's possible) 😎 The goal is precisely to maximize your existing traffic. - IAE AngersResearch Paper - Communication of Committed Brands to Inspire TrustE-COMMERCESeptember 2021 - June 2022 (9 months)Angers, FranceHow to optimize the communication and marketing of eco-responsible brands to inspire consumer trust?Observation:Despite an attraction to the subject, eco-responsible purchasing behaviors do not follow the growing sensitivity of consumers.My study highlighted thenumerous existing barriersto this, such as cost, lack of information, sometimes lacking credibility, or lack of time to search for information. Furthermore, existing stereotypes about the responsible consumer do not help: they are either seen as an unattainable model or judged too negatively.This results in **skepticism**, judgment, and a negative attitude towards this mode of consumption, which is a break from mass consumerism. Consumers find it difficult to believe in the values and commitments of brands: trust is broken.Brands also have a role to play in this lack of trust. The review highlightedbad practices and greenwashingthat can occur. It seems that brands do not know how to properly market and sell eco-responsible consumption, seeing more of the business aspect that this 'trend' can inspire.These 4 hypotheses for the lack of consumer trust could be validated:- The role of honesty of eco-responsible brands,- Their role as a guide,- Their values,- Their positive reputation regarding consumer trust.
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Education
- Increase your sales with Growth Hacking - version2020Augmentez vos ventes grâce au Growth Hacking - version
- Google SEO CertificationCertification Google SEO