Freelancer profile translated to English.

Description

Trilingual virtual assistant (FR/EN/ES) with over 15 years of experience in customer service and administrative management. I handle your calls, emails, and administrative tasks remotely with professionalism and discretion. Flexible and adaptable, I quickly integrate with your tools and processes to effectively support your projects.

Languages

English
Native or bilingual
French
Native or bilingual
Spanish
Conversational

Workplace preferences

Remote only

Primarily works remotely

Commerce en Ligne
Founder – Online Store (Self-employed)
June 2023 - June 2025 (2 years)
Nice, France
Creation and management of an online store specializing in women's ready-to-wear for the American market. Complete management of operations: suppliers, digital marketing, customer service, and logistics. Solid experience in SEO and customer loyalty. Business closed in 2025 to re-enter the job market with a reinforced focus on business development.
SEO Customer Service Social Media
CG Machinery Technologies LLC
Office Manager
July 2018 - May 2023 (4 years and 10 months)
Florida, USA
Sale of woodworking machinery to wood artisans. Central point between suppliers and customers. Management of financial documents via QuickBooks & customer data on Salesforce. Participation in the recruitment of sales representatives and HR documentation.
Zone Defense
After-Sales Assistant and Accounting Support
May 2015 - June 2018 (3 years and 1 month)
Florida, USA
Manufacturer and distributor of security cameras for road transport companies. Management of sales orders and inventories via QuickBooks. Resolution of customer complaints and proposal of solutions with the team. Contribution to accounting functions.