Freelancer profile translated to English.
Back to original languageAbout Capucine
From Paris to international: Structure your growth, I'll handle the rest.
With multi-sector experience gained in Paris and abroad, I support leaders and growing structures in organizing their "back-office". My approach goes beyond simple secretarial work: I build a truly efficient administrative and operational framework for you.
My job is to transform your administrative chaos into a fluid, digitized, and scalable system.
French
Native or bilingual
English
Fluent
Can work on-site
Paris (up to 10km)
Experience
- Freelance (Remote)Administrative ManagerOctober 2024 - Today (1 year and 10 months)• Administrative management and operational organization• Customer relationship follow-up and management via CRM• Billing coordination and reporting
- Société Générale,Customer Service RepresentativeMay 2023 - June 2023 (1 month)Paris, France• Customer support and assistance• Customer file follow-up and management• Collaboration with back-office teams
- StudycallSales RepresentativeE-COMMERCEFebruary 2023 - April 2023 (2 months)Paris, FranceMy role was in collaboration with a magazine (PRESS).- Make phone and email follow-ups.- Participate in commercial operations.- Build customer loyalty.- Analyze customer needs.- Propose relevant products and services to the client
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Education
- 1st year Business ManagementInstitut Catholique des Hautes Ecoles Commerciales2019
- Information and Communication Bachelor's DegreeUniversité Paris Nanterre2023
Certifications
- Digital Marketing CertificationGoogle2019