Freelancer profile translated to English.

Description

I am a reliable and service-oriented Customer Support Specialist with experience in German-speaking customer service. Through my work in the telecommunications industry, I have learned to quickly understand customer concerns, find suitable solutions, and communicate professionally even in challenging situations.

I support companies in customer service via email, chat, and phone, as well as with administrative tasks in the back office. My strengths include a structured way of working, a high sense of responsibility, and a friendly approach to customers.

My goal is to support companies in providing their customers with first-class service and in efficiently designing internal processes. I work reliably and place great value on long-term and trusting cooperation.

Languages

German
Native or bilingual
Turkish
Native or bilingual
English
Conversational

Workplace preferences

Remote only

Primarily works remotely

Cansell
Customer Support Specialist
July 2026 - Today
German-speaking customer service and back-office specialist with experience in the telecommunications industry. I support companies remotely with customer service via phone, email, and chat, as well as with administrative tasks. Through my experience in dealing with customers, I work solution-oriented, reliably, and service-oriented.