About Candice
French
Native or bilingual
English
Native or bilingual
Spanish
Conversational
German
Basic
Experience
- CHANEL SAS - GDS Chanel.comOperational Marketing Project Assistant in Travel RetailFASHION AND COSMETICSJuly 2025 - December 2025 (5 months)Paris, France• Operational management of 360° Trade activations across 10+ EMEA markets (briefs, product assortments, supplier production and management) in close collaboration with commercial partners and field teams• Post-activation performance monitoring through key KPI analysis (ROI, sell-in, sell-out) and strategic recommendations• Customer experience and journey construction• Operational coordination of points of sale with field teams, experts, and key accounts• Competitive intelligence and consolidation of market feedback on local activations• Operational management of point-of-sale tools development (sales aids, customer assets) and elaboration of orders for sales aids (POS displays, samples, testers)• Creation of presentation materials for internal teams and sales force• Negotiation of supplier quotes within the framework of calls for tenders, ensuring adherence to budget constraints• Management of new product and product assortment referencing by distributor and by market in coordination with the KAM
- 1275 SAMarketing Analyst and Business DevelopmentWINE AND SPIRITSAugust 2023 - July 2024 (11 months)Geneva, Switzerland• Management of acquisition and retention projects focused on revenue growth and customer value• Co-organization of B2B and B2C events with premium brands: coordination, logistics, and on-site execution• Design and deployment of a loyalty strategy including a personalized digital program and co-organization of tailor-made events, generating +35% in customer investment (YoY)• Analysis of commercial performance and monitoring of business indicators (conversion, retention, LTV)
- 1275 SAMarketing & Commercial AnalysisWINE AND SPIRITSFebruary 2023 - August 2023 (6 months)Genève, Switzerland• Restructuring of the digital communication strategy, improving newsletter engagement rate by 53% YoY• Optimization of the customer journey and resolution of key friction points via Zoho CRM, reducing conversion time• Development of performance dashboards and reports, providing quantitative analysis for decision-making• Preparation of strategic presentations for internal meetings, quarterly reviews, and investor meetings
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Education
- MSc Marketing & Digital MediaESCP Business School2025MSc Marketing & Digital media
- BScEcole Hôtelière de Lausanne (EHL)2023BSc