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Candice BertrandCB

Candice Bertrand

Community Manager / Social Media Manager / UGC

€290/day
Lyon, FR
0-2 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Candice

You are an entrepreneur, a leader, or a subject matter expert and you know that your communication is a business driver…
but you have neither the time nor the desire to manage it haphazardly.

As a former bank advisor turned freelance community manager, I help entrepreneurs and experts structure strategic communication, designed to enhance their credibility, visibility, and the quality of their leads.

I specialize in high-trust sectors (finance, investment, services, coaching, expertise), where communication must be clear, coherent, and results-oriented, not just "present on social media".

My role: to make your Instagram and LinkedIn presence a true lever for positioning and pre-sales, aligned with your business objectives.

Specifically, I assist you with:
• Positioning and key messages
• Defining a coherent social media strategy
• Creating educational, engaging, and differentiating content
• Structuring regular, professional, and effective communication

Types of projects and deliverables I handle:
• Communication audit and strategic recommendations
• Social media strategy (Instagram / LinkedIn)
• Monthly editorial calendar
• Post writing and storytelling
• Carousels, Reels, video scripts
• Profile optimization and key messages
• Monthly support or ad-hoc missions

My added value: a business-oriented, structured, and human approach, with a deep understanding of client challenges, especially in expertise-driven professions where credibility is crucial.

If you are looking for a partner who can think strategy before execution, and help you gain visibility without wasting your time, then we can work together.
  • French

    Native or bilingual

Can work on-site
Lyon (up to 50km)

Experience

  • Crédit Agricole
    Customer Advisor for Individuals specializing in Insurance
    BANKING AND INSURANCE
    October 2022 - December 2025 (3 years and 2 months)
    Annecy, France
    Advising clients and supporting them in their projects (account management, savings, insurance, consumer loans).
    - Client consulting
    - Client situation analysis
    - Client diagnosis
    - Portfolio management
    - Client relationship management
    - Sales
    - Insurance
    - Provident
    - Savings
    - Client project management
    Consulting Finance Project Portfolio Management Sales Insurance
  • Crédit Agricole
    Apprenticeship within the Compliance Department
    BANKING AND INSURANCE
    September 2021 - September 2022 (1 year)
    Clermont-Ferrand, France
    - Development and drafting of internal procedures,
    - Processing of stock market alerts (market abuse),
    - Execution of checks (MiFID, complaints, etc.),
    - Drafting of regulatory reports.
    - Updating the client onboarding policy (updating by making corrections)
    Writing GDPR Compliance Compliance Finance Regulatory Monitoring
  • Monoprix
    Cashier
    RETAIL (SMALL BUSINESS)
    September 2018 - July 2021 (2 years and 10 months)
    Clermont-Ferrand, France
    - Checkout,
    - Shelf stocking,
    - Stock management
    - Order preparation
    - Order management
    Customer Service Sales Stock Management Consulting Accounting

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Education

  • Expert in Compliance Professions Certification
    2022
    Certification Expert Métiers de la Conformité
  • Master in Compliance and Control of Legal and Financial Risks
    Université Clermont Auvergne CLERMONT-FERRAND
    2022
    Master Conformité et Contrôle des Risques Juridiques et Financiers

Skill set

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