About Camille
French
Native or bilingual
English
Fluent
Spanish
Fluent
Experience
- ESG LuxeHotel Management TeacherEDUCATION AND E-LEARNINGSeptember 2024 - Today (1 year and 9 months)Bordeaux, France- Transmit my passion for the Tourism sector to Bachelor and Master students.- Share operational and strategic best practices, methodology, general knowledge, and professional experiences to prepare them for the future.
- Cdiscount VoyagesKey Account ManagerJanuary 2019 - September 2024 (5 years and 8 months)- Manage commercial performance (Revenue €90M) and track website KPIs- Deploy digital solutions (White Label Perfectstay +10% Revenue/year, payment in 4 installments (FLOA bank))- Negotiate exclusive commercial agreements with major Tour Operators, Misterfly, and airlines (Air France, Emirates, Qatar, Corsair...)- Prospect and retain a portfolio of Tour Operators via the Orchestra web platform (Fram, BeachCombers Tours, NG, FairMoove, CDM...)- Monitor and optimize B2C Customer Relationship Management.
- Novotel Nusa DuaAssistant ManagerHOSPITALITYMarch 2016 - March 2018 (2 years)Denpasar, Indonesia- Oversee all hotel operations- Develop the Customer Experience strategy (+6pts NPS)- Approve the commercial and marketing strategy- Manage and track P&L and various KPIs
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Education
- International Business BTSSaint Exupery, La Rochelle2005Relations Presse, relations Publiques, Evenementiel
- Master in CommunicationISCOM, Paris2008Stratégie de Marque, Relations Publiques, Relations Presse, Evenementiel