Freelancer profile translated to English.

Description

After several years in Retail & Education at L'Oréal, PUIG, Chanel, Sephora, and Clarins, I now support Maisons in creating clear, coherent, and immediately actionable educational content for retail teams.

My role: transforming a brand universe into structured, immersive, and simple-to-deploy training tools.

I specifically design:

•Training modules(concept, pedagogical outlines, writing, key messages, trainer scripts) short or complete formats.

• **Educational materials**: pocket memos, showcards, guidelines.

•Retail & storytelling scriptstrue to the Maison's DNA.

•Retail & consumer insightsto ensure a truly field-oriented approach.

I work with established Maisons, emerging brands, and agencies to strengthen their pedagogy, clarify their content, and streamline field training.

If you have a project in mind, don't hesitate to send me a message or email with a few lines about your need; I'll get back to you quickly to discuss it in more detail.

Best regards,

Camille Pagny

Industry field of expertise

Languages

French
Native or bilingual
English
Fluent

Workplace preferences

Remote only

Primarily works remotely

L'Oréal Luxe - Corporate
RETAIL EDUCATION PROJECT MANAGER
FASHION AND COSMETICS
May 2024 - December 2024 (7 months)
Paris, France
Management of the "We Are L’Oréal Luxe" training site
Creation and implementation of training content (videos, articles, newsletters, modules) for multiple brands and implementation of tools in the LMS.
Organization and facilitation of training sessions dedicated to the sales force, field trainers (events, conventions, classroom) & remote (Live)
KPI Reporting
Cross-functional tasks with internal teams and external providers.
Training module Retail Training Retail education Project management Trainer training
Jean Paul Gaultier international
EDUCATION & CUSTOMER EXPERIENCE OFFICER
FASHION AND COSMETICS
October 2023 - May 2024 (7 months)
Paris, France
Development and design of training tools for each perfume launch for trainers in different markets (training module, trainer script, video learning, training guidelines, sales pitch, pedagogical elements during in-person and remote training).
Updating all brand educational materials and the mobile application.
Cross-functional tasks with internal teams and external providers.
sales pitch International project management Training training content Training module
Agence de communication - Pôle Luxe
DIGITAL LEARNING PROJECT MANAGER
FASHION AND COSMETICS
March 2022 - July 2023 (1 year and 4 months)
Paris, France
Management of the "Cosmétique Active France" training site (LBD L'Oréal Division)
Monitoring the production stages of "Digital Learning" modules from conception to implementation in the CMS.
Guaranteeing production quality, monitoring graphic work, and multimedia realization.
Conception, writing, layout, and programming of email campaigns.
Management of the INSIDE magazine (Interparfums) up to production
Copywriting Training module Content creation Concept creation