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Camille MerdjaniCM

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Freelancer profile translated to English.
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About Camille

Experienced manager with over 10 years in the private and public sectors, specializing in billing and administrative management. For the past 2 years, I have been working independently for various clients in different sectors, offering reliable and personalized services.
  • French

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • À mon compte
    Self-employed administrative services
    CIVIL ENGINEERING
    January 2024 - Today (2 years and 7 months)
    Annecy, France
    Independent strategic assistant, I support managers, entrepreneurs, and freelancers in managing, organizing, and developing their remote business.
    With several years of corporate experience (administrative management, client follow-up, internal organization), I act as a true right-hand person to save you time, structure your business, and allow you to focus on what matters most: your growth.
  • Syndicats des eaux et de l’assainissement
    Administrative support & billing officer
    December 2020 - June 2021 (6 months)
    Strasbourg, France
    For a 6-month period of increased activity, within a public water board, I held a key role in administrative and operational support for the billing teams spread across several sites.
    I ensured coordination between different departments and provided support to local teams to guarantee the smooth running of billing operations.
    I also assisted management during meetings with local authorities (town halls), which allowed me to develop a global vision of public service challenges and a strong adaptability.
    Mobile, I worked autonomously on different sites (company car), while ensuring rigorous monitoring of administrative activities.
    Administrative management Billing follow-up Customer service File management
  • Cottel reseaux
    Billing Manager
    CIVIL ENGINEERING
    July 2020 - July 2021 (1 year)
    Strasbourg, France
    ✔ Issue and check customer invoices
    ✔ Ensure payment and collection follow-up
    ✔ Manage customer reminders (unpaid, late payments)
    ✔ Verify the compliance of contractual data (rates, conditions)
    ✔ Implement and optimize billing processes
    ✔ Collaborate with accounting, sales, and administrative teams
    ✔ Produce reports (revenue, outstanding amounts, late payments)
    ✔ Manage billing-related disputes

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Education

  • Small and medium-sized business manager
    Omnis
    2015
    Le BTS GPME chez OMNIS forme à la gestion globale d'une PME, en soutenant le dirigeant dans l'ensemble de ses activités courantes.

Certifications

  • Remote call center agent
    AFPA
    2016
    Client follow-up Implementation of procedures Paraphrasing • Autonomy Professionalism Management of difficult situations Active listening Team spirit Customer reception Communication

Skill set

Categories