Freelancer profile translated to English.

Description

With solid experience in IT system migrations, both technically and functionally, I support you on your most complex integration projects, whether internal to the IT system or with your various B2B partners.

Starting from a 360-degree view of your IT system, I manage teams, define and implement the architecture that meets your company's objectives: Supply Chain, Invoice Dematerialization, Repository Redesign, Software and Infrastructure Technical Solutions, Packaged Software, etc.

My good command of languages allows me to evolve easily in an international context.

Industry field of expertise

Languages

French
Native or bilingual
English
Fluent
Spanish
Fluent
Arabic
Fluent

Workplace preferences

Can work on-site

Paris (up to 50km)

GROHE - Lixil
CIO - Europe Coordinator and Project Portfolio Manager
RETAIL (SMALL BUSINESS)
September 2020 - September 2024 (4 years)
Courbevoie, France
1. EDI Consulting and Expertise (Commerce and Warehouse) for GROHE France.
Monitoring of EDI projects and Structuring of EDI offering processes internally and B2B.
Supplier/Customer Fiscal Dematerialization
Implementation of Eco-Contribution in SAP/EDI purchasing/sales processes
Team of 2 people locally and 3 at the parent company.

2. PROCUREMENT PROCESS
• Management of the Procurement Process project based on SAP, ARIBA, and Xflow for the Grohe group's purchasing chain
Coordination with the German parent company for France-specific design, development, and various functional tests.

3. MOA CRM and BI
• Salesforce to adapt CRM to the needs of the French business
• Tableau BI for the implementation of business Dashboards for KAMs, Management, and Supply (Revenue/Margins by region/KAM/Business, Sell Out, To Be Delivered, etc.)

4. Infrastructure/Security Stream Leader
Deployment of Zoomrooms in Europe
Security audit with the Lixil group and coordination of new rule implementations

5. French/European HelpDesk Project Leader for the entire Grohe Group
. Redesign of the Support methodology within the group
. Implementation of a single European HelpDesk
. Setup of knowledge bases and Training of the L1 Support team
• Helpdesk based on Jira with 2 escalation levels to L2 and L3
• Weekly follow-up with all European support teams to improve service quality
CADIX Consulting
IT Solutions Consulting
DIGITAL AND IT
November 2006 - December 2016 (10 years and 1 month)
Paris, France
Creation of the consulting company in the Banking/Finance/Insurance sectors.
Company management and business development.
Also worked as a consultant from 2007 to 2014.
NINUFAR Travel
IT Management and Business Development
TRAVEL AND TOURISM
March 2017 - December 2019 (2 years and 9 months)
Beyrouth, Lebanon
IT Management and Business Development

For a travel agency: implementation of an information system managing tourism service sales and back-office management.

Definition with the business of website functionalities for customers, as well as the back-office necessary for their management. Monitoring of developments.