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Camille DevolderCD

Average response time: 1 hour

Freelancer profile translated to English.
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About Camille

I am Camille, founder of CHLENA SUPPORT, a virtual assistant dedicated to artisans, VSEs, and freelancers who want to focus on their core business without being overwhelmed by administrative tasks.
After 7 years in property management and works management in the real estate sector, I developed real expertise in coordinating multiple files, managing service providers, administrative and financial follow-up, and customer relations — often under pressure, always within deadlines.
Today, I am putting this know-how at the service of freelancers who don't have the time (or the desire) to manage:

  • Daily administrative management and digital organization
  • Invoicing, reminders, and client file follow-up
  • Creation of visual aids and organization of your digital communication
  • Structuring digital tools to gain peace of mind on a daily basis

My approach: direct, reliable, and no unnecessary jargon. I adapt to your way of working, I take care of what holds you back, and I give you back time for what truly matters: your profession.

Want to know more about my services and rates? Find everything on my Linktree: Want to discuss your needs? Book a discovery call directly here: calendly.com/camille-chlenasupport
  • French

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • AFEDIM GESTION
    PROPERTY MANAGER
    REAL ESTATE
    November 2021 - April 2024 (2 years and 5 months)
    Nantes, France
    Management of a portfolio of rental properties on behalf of landlords, with a dual requirement for administrative rigor and customer relations.

    - Complete administrative follow-up of tenant files: drafting and management of leases, inventory reports, renewals, notices to vacate
    - Financial management: rent collection, charge reconciliation, overdue payment reminders, account statements to owners
    - Coordination of works and technical interventions: quotes, service provider follow-up, claims management
    - Single point of contact between owners, tenants, and service providers, managing emergencies and conflicts
    - Organization and prioritization of a large volume of files in parallel, while respecting legal and contractual deadlines

    This role allowed me to develop solid expertise in multi-file administrative management, service provider coordination, and customer communication — skills that I now use to support the artisans and freelancers I assist.
    Administrative Management Property Management Customer Relations Lease Drafting Inventory Report Follow-up
  • LE SERVICE DE GESTION
    WORKS MANAGER
    REAL ESTATE
    April 2024 - June 2026 (2 years and 2 months)
    La Chapelle-sur-Erdre, France
    Management of works for the property and co-ownership management department, in direct liaison with owners, co-owners, managing agents, and service providers.

    - Diagnosis and qualification of work and claims requests, prioritization based on urgency and nature of interventions
    - Consultation and competitive bidding for service providers: requesting quotes, negotiation, validation
    - Operational follow-up of construction sites from the initial meeting to the acceptance of works, with quality control and deadline adherence
    - Administrative and financial management of files: quotes, invoices, reminders, budget monitoring
    - Coordination between the various parties (owners, tenants, co-owners, service providers) to facilitate communication and de-escalate tensions
    - Regular reporting to clients and management on file progress

    This role strengthened my skills in multi-stakeholder project coordination, service provider management, and organization of complex files under time constraints — know-how that I now use to support artisans and freelancers through CHLENA SUPPORT.
    Project Management Site Supervision Claims Management Multi-stakeholder Coordination Priority / Urgency Management

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