About Camille
French
Native or bilingual
Spanish
Fluent
Experience
- Camping du col d'Ibardin,ManagerFebruary 2023 - December 2023 (11 months)Kuijerdamseweg 64-0122, Scharendijke, ZL, NetherlandsAdministrative and financial management:Budget preparation and monitoring.Account management, invoicing, and payment tracking.Reservation management and occupancy rate optimization.Staff management:Recruitment, training, and team management.Task allocation and schedule management.Customer relations:Customer reception, complaint management, and camper satisfaction.Organization of events and activities.Commercial and marketing development:Definition of the commercial strategy to attract and retain customers.Camping promotion (social networks, partnerships, etc.).Technical and logistical management:Supervision of infrastructure maintenance.Supplier and service provider management.Monitoring of safety and hygiene standards.
- Camping Sunêlia les Oyats,HOLIDAYS AND ACCOMMODATION MANAGERMarch 2022 - January 2023 (10 months)510 40, Mérida, YUC, MexicoAdministrative and financial management:Budget preparation and monitoring.Account management, invoicing, and payment tracking.Reservation management and occupancy rate optimization.Staff management:Recruitment, training, and team management.Task allocation and schedule management.Customer relations:Customer reception, complaint management, and camper satisfaction.Organization of events and activities.Commercial and marketing development:Definition of the commercial strategy to attract and retain customers.Camping promotion (social networks, partnerships, etc.).Technical and logistical management:Supervision of infrastructure maintenance.Supplier and service provider management.Monitoring of safety and hygiene standards.
- Camping Capfun le Boudigau,RECEPTION MANAGERApril 2021 - October 2021 (6 months)530 40, Mérida, YUC, MexicoCustomer reception:Welcome and check-in/check-out of campers.Inform customers about the campsite's services and activities.Reservation management:Take reservations, confirm them, and manage availability.Organize the allocation of pitches and accommodations.Customer relations and service:Respond to customer questions and requests during their stay.Manage and resolve complaints quickly.Administrative tasks:Manage billing and payments.Maintain customer files and occupancy records.Coordination with teams:Collaborate with cleaning, maintenance, and animation staff to ensure a smooth stay.Transmit relevant information to management and other campsite departments.
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Education
- Master management internationalUniversité du Havre2015
- Bachelor's degree in Economics and ManagementUniversity of Pau and Pays de l'Adour2013