About Camille
French
Native or bilingual
English
Fluent
Spanish
Basic
Experience
- BâtonRougeParis-Paris3èmeMarketing / Communications AssistantFASHION AND COSMETICSOctober 2022 - July 2024 (1 year and 9 months)Paris, France
- Customer management and development via CRM
- Coordination and follow-up of customer orders: dispute resolution
- Implementation of loyalty actions and customer satisfaction monitoring
- Product development (benchmark, consumer studies...)
- Writing training modules
- Creation of social media content (TikTok, Instagram)
- Implementation and monitoring of partnerships and collaborations (influencers, brands)
- L'Occitane-LeChesnay,78Customer Advisor / Sales AdvisorFASHION AND COSMETICSDecember 2020 - January 2021 (1 month)Le Chesnay, France
- Advice and sales
- Analysis of KPIs and contribution to achieving commercial objectives
- Merchandising
- Phone RégieReceptionistFebruary 2025 - March 2025 (1 month)Paris, France
- Administrative follow-up of requests and schedule updates
- Management of customer interactions (in-person and telephone)
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Education
- Master's in Communication and Marketing of Cosmetics and LuxuryITM Makeup School2024
- Professional Bachelor's Degree in Sales and Marketing of Cosmetic and Perfumery ProductsIUT of Vélizy-Rambouillet2022Licence professionnelle Vente et Commercialisation des produits cosmétiques et parfumerie