About Camille
French
Native or bilingual
English
Fluent
Experience
- Camille ASTRUCTrainerCONSULTING AND AUDITSNovember 2020 - Today (5 years and 7 months)DESIGN & FACILITATION OF FACE-TO-FACE TRAINING SESSIONS200 employees trained93.5% of employees highly satisfied
- Prepare, facilitate, and follow up on a meeting
- Manage your training group
- Master Excel
- Master PowerPoint
- Business Analyst activities
- Implement the Agile Scrum approach
E-LEARNING TRAINING DESIGN- Digital channels – Target audience: 1000 employees
PUBLICATIONS- “How to rethink professional training in a rapidly changing world of work?”, article published on daf-mag.fr
- “Distance learning: how to reconcile pedagogical imperatives and dynamism?”, article published on letudiant.fr
- Square ManagementTraining ConsultantCONSULTING AND AUDITSSeptember 2018 - Today (7 years and 9 months)Île-de-France, FranceChange Manager – Customer Experience Project – Louis Vuitton
- Project scoping: diagnosis, population analysis (14,500 employees), communication strategy and planning design
- Documentation design: videos, one-pagers, quizzes, emails
Training Manager - International Company Transformation Project - Allianz Partners France- Training management for all departments (1,600 employees)
- Training and instructional design
- Management of 15 trainers
- Coordination with functional teams, acceptance testing, and change management
- Monitoring of training evaluation
- Reports to Project Management
Talent Manager – Allianz Partners FrancePopulation: employees seconded for company projects.- Co-construction of a skills matrix
- Skills assessment of employees
- Identification of training needs
Process Manager - NatixisOptimization of a dashboard creation process for the Operations Department (Ishikawa methodology and the 5 Whys) - Sopra SteriaDigital Transformation ConsultantCONSULTING AND AUDITSDecember 2015 - August 2018 (2 years and 8 months)Île-de-France, FranceProduct Owner - La Poste Branch Mail and Parcel Services -Project to improve service performanceOngoing Objectives: reduction in customer complaint rate (7%), improvement in customer satisfaction, reduction in compensation (40K€), increase in NPS (35 points)Key Indicator Monitoring: customer complaint rate, customer satisfaction rate (NPS), total compensation amount Implementation of a tool to improve service subscription
- Project Product Backlog management (110 needs) and prioritization of business needs
- Coordination of project stakeholders (marketing, IT, AMOA, etc.)
- Preparation and facilitation of project meetings
- Project planning management (design, acceptance testing, deployment, rollout)
- Budget and project risk monitoring
IT Project Manager – SNCF TRANSILIEN - Agile Project ManagementLean Management Project: “Improving the handling of PRM (Persons with Reduced Mobility) in Transilien stations”- Coordination of IT and external stakeholders (technical & mobility experts)
- Management of an IT macro-planning
- Guarantee of technical and technological choices in compliance with IT Department requirements Mastery of the TN ecosystem and knowledge of IT technical challenges
- IT Product Backlog management Project risk monitoring
Project Manager - SNCF RESEAU- Digitalization and optimization project for the creation and sharing of information on infrastructure work- Organization and facilitation of business workshops: consolidation of business needs, business processes, and validation workflows
- Definition of functional scopes
- Management of development planning (GANTT chart)
- Weekly reporting to the Head of the Circulation Ferroviaire IT Division
- Participation and facilitation of project meetings
Graphic Facilitation Referent- Intervention in client seminars to raise awareness of the methodology (La Poste, SNCF)
- Implementation and facilitation of Graphic Facilitation training: 40 consultants, managers, directors at Sopra Steria (2017)
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Education
- Independent trainer: Design, facilitation, and evaluation of a training action, TrainingISFORM2020Formateur indépendant : Conception, animation et évaluation d'une action de formation, Formation
- Master 2 (M2), EntrepreneurshipParis School of Business2015Master 2 (M2), Entrepreneuriat
Skill set (18)
Categories
- Other