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Camelia DouihechCD

Camelia Douihech

Debt Collection Agent

€170/day
Chartres, FR
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Camelia

Looking for a reliable, rigorous, and autonomous person to manage your administrative or editorial tasks with precision? I am here to support you.

Thanks to an excellent level of writing and a perfect command of French, I produce clear, structured, and error-free content. Whether for writing professional documents, administrative formatting, file tracking, or managing various data entries, I handle your projects with seriousness and responsiveness.

What sets me apart?
👉 A constant demand for quality in everything I do.
👉 Rigorous follow-up of each mission, from start to delivery.
👉 Great autonomy, while strictly adhering to your instructions.

I intervene in particular on:

Writing letters, minutes, reports, or administrative forms

Proofreading and correcting documents

Managing data, spreadsheets, and files

Filing and tracking professional documents


Entrust your projects to me: I will handle them with professionalism, meticulousness, and confidentiality.
  • French

    Native or bilingual

  • Arabic

    Native or bilingual

  • English

    Conversational

Can work on-site
Chartres (up to 50km)

Experience

  • Venturis Belgique
    Debt Collection Agent
    April 2023 - July 2025 (2 years and 3 months)
    • Mastery of amicable and judicial debt collection (bailiffs)
    Encoding judgments Sending amicable and judicial letters
    • Encoding payments
    • Handling emails and incoming calls from bailiffs, creditors, and debtors
    Arabic French Translation Data Processing Letter/Email Writing
  • Direct Lines
    Quality and Training Manager
    August 2014 - January 2021 (6 years and 5 months)
    Management, monitoring, and support of call coach teams Coaching and Evaluation
    • Management of Client and production Objectives
    • Analysis and monitoring of qualitative indicators
    • Analysis and monitoring of contractual quality objectives Reference for calibrations Personnel and process management Personnel and Payroll Administration
  • Groupe SEPTEO
    Team Manager
    April 2021 - December 2022 (1 year and 8 months)
    Management of a team of tele-secretaries for French and Belgian law firms Monitoring instructions (guidance and advice for clients from appointment scheduling to file finalization

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Education

  • Outline Management Training
    Stream
    Formation outlire management
  • People Management Training
    Stream
    Formation poeple management

Skill set

Categories