Freelancer profile translated to English.

Description

I am Callysta, an independent administrative assistant, and I support professionals and individuals to simplify their daily administrative tasks. I offer comprehensive and personalized support in various areas such as: pre-accounting assistance, document formatting, writing, customer relationship management, event assistance, general administrative follow-up, and much more. (non-exhaustive list)

Flexible and autonomous, I can intervene occasionally or long-term, adapting to your needs. I have a perfect command of office tools and management software, and I work in both French and English, to support you on international or multilingual projects.

You benefit from a reliable, precise, and discreet service, designed to save you time and optimize your organization.

Industry field of expertise

Languages

French
Native or bilingual
English
Fluent
Spanish
Basic

Workplace preferences

Can work on-site

Saumur (up to 50km)

UNIL OPAL,
ADMINISTRATIVE ASSISTANT
AUTOMOBILE
March 2024 - December 2024 (9 months)
49400 Saumur, France
Complete management of customer orders (registration, follow-up, coordination with sales teams) Handling disputes and issuing accounting documents (credit notes, invoices). Management of the company's e-commerce site orders and transversal administrative support.
Order Management Administrative Support E-commerce Tracking Dispute Resolution Accounting
ARMATIS TOURAINE,
CUSTOMER RELATIONS OFFICER
ENERGY AND UTILITIES
January 2023 - January 2024 (1 year)
Distré, France
Reception and processing of professional customer requests (SMEs/VSEs/Large Accounts) by phone and email. Resolution of disputes related to billing, consumption, contracts, and follow-ups. Personalized case management and mastery of EDF's specific business tools.
Customer Relationship Management Dispute Management Personalized Follow-up EDF Communication
CHÂTEAU DE VILLENEUVE,
HARVESTER
WINE AND SPIRITS
September 2022 - September 2022
Souzay-Champigny, France
Manual harvesting of grape bunches in compliance with quality standards. Outdoor work, in a team, with a sustained pace and variable hours. Strict adherence to deadlines and hygiene standards in a demanding environment.
Harvest Teamwork Time Management and Deadline Adherence Health, Safety, Environment Adaptability and Flexibility